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Penske Corporation Customer Service


Penske Corporation Inc.

2675 Morgantown Rd
United States

Customer Support Phone Numbers

1800 073 6753(Mexico, Penske Logistics) 3 0
+1 888 996 5415(Personal Truck Rental Information) 4 0
+1 800 526 0798(Roadside Assistance) 1 0
+1 877 234 0103(Becoming A Rental Agent) 1 0
+1 800 736 7531(Commercial Truck Rental Information) 1 0
+1 855 345 7268(Leasing) 1 0
+1 800 529 6531(Penske Logistics) 1 0
+1 866 309 1962(Sales Department) 1 1
+1 844 893 7202(Canada) 1 0
+31 800 4673 6753(Netherlands, Penske Logistics) 1 0
+86 216 327 8566(China, Penske Logistics) 1 0
+55 113 738 8200(Brazil, Penske Logistics) 1 0
+31 165 576 798(Netherlands, Penske Logistics) 1 0
+86 216 327 2881(China, Penske Logistics) 1 0
+55 113 738 8202(Brazil, Penske Logistics) 1 0
+52 844 434 5698(Mexico, Penske Logistics) 1 0
P.O. Box 142, 4700 AC Roosendaal, The Netherlands

199 Chengdu Road (N), Honi International building, Suite 1801, Shanghai, P.R. China, 200030

Av. Nações Unidas, 11.541, 17 Andar – Brooklin Novo, São Paulo, SP, Brasil  CEP: 04578-907 

Calle Antonio Dovali Jaime #70 Piso 4, Col Santa Fe, México D.F., CP 01210, Mexico

Penske Corporation Complaints & Reviews

Penske Corporation / rental truck

Borgata on Oct 29, 2018

Dear Customer Care Manager, I am emailing regarding a problem that I had encountered with a truck rental truck from Penske. The truck rental company was located at Ocean Heights Auto and Tir 1178Ocean Heights Avenue Egg Harbor Township New Jersey 08234 The truck was extremely dangerous to drive...

Penske Corporation / personal truck rental

Ken Gurule on Oct 3, 2018

On September 5, 2018, I made a reservation to lease a 26 ft. Box truck from Penske. (See Reservation # 66170092) anticipating moving from Littleton CO to Delta CO roughly five hours and 275 miles away). I received intermittent messages from Penske representatives throughout the month...

Penske Corporation / penske truck driver license #2461852

Songbird68 on Sep 18, 2018

On Highway 35 Northbound between Forest Lake and North Branch, Minnesota: This driver was driving in the left lane the whole way, sometimes under the speed limit by 10 miles per hour, hugging the center lane and swerving over the center line several times making it dangerous to pass. When...

Penske Corporation / 16 ft high cube van

Jcalv on Sep 4, 2018

The front of the cube van leaks when it rains. A box spring and mattress got soaked, a sofa got wet and a box of comforters got wet. The mattress was so wet we could not move it into the apartment. Claims said it will be 4 or 5 days before someone contacts me and we need to keep the...

[Resolved] Penske Corporation / I am complaining about a purchased unit

Cedric Gray Jr. on Jun 19, 2018

My name is Cedric Gray Jr. and I purchased unit599159 through eBay auction on May 12, 2018. I picked the unit up from Charlotte and drove it to Jonesboro, Ga. because two engine lights came on that was May 15. The unit been at that location ever since, I just want another unit so I can get...

Penske Corporation / truck rental

Driving the road on May 7, 2018

Rented with customer service a truck with lift gate. Had two items in a move that needed the lift gate. Baby grand piano and a very large cabinet. Ordered truck stated needed lift gate. Was told I was good to go and lift gate truck will be available so we didnt worry about it anymore till...

Penske Corporation / truck rental

CAD47 on Apr 30, 2018

I rented a van online to move over the weekend using Penske website. They took my credit card information and I received a confirmation email with the date, time and location to pick up (Saturday at 10am). When we got there, the rental office was closed and when I called them they said...

Penske Corporation / truck took took too long to complete del

James Kamau on Apr 30, 2018

it has been about 4 months since i started the deal of buying truck with you guys and of course this is not the first time, when i was starting the deal it was so smooth all the until i transferred the down payment over and over again there were no communication up util i picked my truck...

Penske Truck Rental / truck rental

Jourdan Sarpy Sr on Apr 29, 2018

First rental from Penske will be my last. Specifically requested a 22' Foot Truck with a hydraulic lift gate for a one way drive from Arkansas to Illinois. Drove a rental car from Illinois to Arkansas to pick up truck in area of my purchase and deliver to Illinois. Upon arrival at Penske...

[Resolved] Penske Corporation / 2011 volvo unit # 598594 2011 volvo, premium package truck and took delivery on 4/5/18. unit # 598594 vin # 4v4nc9eh9bn528260

Ybaysinger21 on Apr 19, 2018

SOS, PLEASE HELP! We purchased a 2011 Volvo, Premium Package Truck and took delivery on 4/5/18. Unit # 598594 VIN # 4V4NC9EH9BN528260 Bill of Sale # 07961180327063 Purchased the extended warranty through Penske - NTP 1 year/100, 000 miles $1695 1. The truck is not operating (see attached...

Penske Truck Rentals / service

Jackie Gadley on Aug 28, 2017

First time I called from indaina I was quoted 1844 dollars I was going to go from here to palm springs area but I had to reschedule for the following month well I found out I have graves disease so my dad said I couldn't move there because there is Noway he can help so I called a friend...

Penske Truck Rentals / moving truck rentals with car carrier

Melody Stuart on Aug 1, 2017

I rented a 22 foot moving truck with a car carrier for my move from Denver Colorado to San Antonio Texas, It soon became quite stressful with 220 miles of Denver the gas gage said I was all ready at a 1/4 of tank of gas I pulled off to get gas right away as towns are far and few, only to...

Penske Truck Rental / reservation not honored

Sallie Carter on Nov 27, 2016

On 11/13, I made reservation for 12 foot, one way truck rental two weeks prior to moving date, 11/25. I had already talked to U-Haul and Budget, but went with Penske because the agent said Penske guaranteed truck availability. I confirmed reservation 1 week prior to date and again 1 day...

Penske Truck Rental / gasoline

Edward Anderson on May 4, 2016

We returned the Penske truck with a FULL TANK (at the pump, once full, it clicks off, statinng tank is full), and we looked at the inside of the tank where the gas is, and it WAS FULL!!! We could see the gasoline at the top! We were charged for 12 gallons of fuel x $8.00 equaling $96.00...

Penske Truck Rental / service and product

David Arruda on Apr 27, 2016

Dear Customer service: April 27, 2016 I arrive to pick up my Reserve Truck Reservation# 54919993, Was given a 12’ box Truck, I am a 59 years old, This truck was rented for moving from our old home in Bettendorf, Iowa to Davenport Iowa. The added stress this added to our move, words cannot...

Penske Used Trucks / used rental truck

Fergus Nolan on Feb 18, 2016

On 1/29/2015 I bought a used rental truck from Penske Truck Leasing Co, vin 1GD6G4BG7A1900456 with 111, 289 miles on bill of sale number 07961150129003. I am an inventor and I spent the year since building a device inside the truck body. I did not do any maintenance on the truck as it had a...

Penske Used Trucks / messy too slow

frank rippy on Jul 27, 2015

Hello its me again. I just need a update. Are you finished yet? How long will it take before Nation Funding gets the form back? I know the truck is ready for pick up. I cannot get a for hire tag to work the truck without that paper work Nation Funding will send me. It makes no sense to get...

Penske Truck Rental / claims

Toniinaz on Nov 22, 2014

We rented a Penske rental truck to move from PA to AZ. We were told we would get a 26' truck but got a 22' and not everything in our house would fit. We had to spend an additional $500 for another trailer to pull behind our car. We ended up leaving a LOT of stuff with one of our...

Penske Truck Rentals / bad experience

raines815 on Jun 20, 2014

I made it very clear of the location of pickup I wanted to pick up my truck at.time of making my reservations. After driving a day down to Florida we waited an hour for it to be our turn only to find out 30 minutes later that the truck was at a different location. When I finally got to the...

Penske Truck Rental / unsanitary truck

pissedatpenske on Apr 2, 2014

Blood all over the inside of one of the two trucks I rented! I reserved two trucks one of the reservations got lost but they were able to get a truck from another location. When I picked up the second truck I noticed it was dirty, at the time I thought it was from someone hauling tires. I...