CB Education and Training Pearson Vue / Pearson Education Complaints #2-21

Pearson Vue / Pearson Education Reviews and Complaints

Pearson Vue / Pearson Education review: Super poor service

Leonard K of US

Jul 27, 2026 1:28 pm UTC

Verified customer

Featured review

I am trying to book an Accommodation GIAC Test for SANS exam through Pearson VUE. To start with they booked post the expiry / allowed date for the exam. Then I tried to communicate with them via email, and they simply respond withe the same message, which is not right. I then called. The worst customer service ever, confusing, poor communication, and huge unclarity and super frustrating. They tell me every time I call they cant help me, cant find my request and don't know how to deal with the case and simply ask you to call back in 20 min :) After 5 phone calls and same message, you can call back Sir, and not you cant speak to the manager, it gets super annoying.. I basically cant book a test with accommodation for disability as every time you call, the centres are super bad and unhelpful.

Desired outcome: Sort their issues out

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Pearson Vue / Pearson Education Contacts

Pearson Vue / Pearson Education phone numbers

+1 (952) 681-3000

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Minneapolis & Chicago

+1 (610) 617-9300

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Philadelphia

+44 161 855 7000

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United Kingdom

+86 105 989 2600

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China

+91 120 400 1600

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India

+81 368 910 500

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Japan

+971 44 535 300

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UAE

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Pearson Vue / Pearson Education emails

pvamericassales@pearson.com

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Support

Pearson Vue / Pearson Education address

5601 Green Valley Drive, Minneapolis, Minnesota, 55437-1099, United States

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Jul 28, 2026
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