CB Glasses and Lenses Pearle Vision

Pearle Vision review: Service by the manager Had me kicked out of the store By Mall Police

Patti Frank of US

Dec 29, 2025 4:11 pm EST

Verified customer

Featured review

Monday Dec 29th On Sat I spoke to a lady about my new glasses. I came in today and spoke to the manager and he did not know anything about my ins UPMC I told him what she said and did not want to hear or listen to anything . Then she would not help me anymore Thing got really bad I talk really loud and he said I was yelling. He canceled my appointment Band me from the store and called the Mall Police to remove me from the store He told me to calm down when he would not let me speak I will be 77yrs old

Claimed loss: Need to have appointment back before New Year or I will lose all my money for new glasses for 2025 Please Help

Desired outcome: Reinstate my appointment on WED at 11:10 With no trouble from the manager

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Pearle Vision phone numbers

+1 (800) 937-3937

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Pearle Vision address

4000 Luxottica Place, Mason, Ohio, 45040, United States

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