PC Richard & Sonfriedrich air conditioner

O
This review was posted by
a verified customer
Verified customer

On 6/12/17 I purchased a 15, 000 btu Air Conditioning unit from the Nanuet, NY PC Richard Store. Included with this purchase was installation. We were fortunate to have a delivery the next day. As specific delivery hours could not be provided, I had no choice but to take the afternoon off from work to await for the delivery.

Once the unit arrived, I was advised that the unit could not be installed due to rain. (Note that NOAA records confirm it rained a total of 15 minutes on this date). The delivery crew placed the AC unit on the floor in the center of my bedroom and advised that I would need to schedule another crew to perform the install. After calls to the Nanuet store, and even a visit to speak directly with the store manager, I am still unable to get any confirmation that this install can be completed with the need for me to loose another 4 hours of work...even the cable company can promise better than this.

To date this issue remains UNRESOLVED.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.