I placed an order on October 21, 2021 and received no confirmation, tracking info, or anything else although I was charged the full amount immediately.
I have called customer support four different times (including one at 4 AM), but each time a recording told me that they were helping other customers and to leave my contact info and they would call back. No call backs. Tried customer support chat — same thing. It timed out and then they requested my e-mail. No response.
Desired outcome: (1) know if this company still in business? (2) receive acknowledgement of my order, and (3) receive tracking information.