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Ron the Sewer Rat
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5.0 16 Reviews
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Ron the Sewer Rat Reviews 16

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Ron the Sewer Rat Our basement drain had started to back up after our tub was drained

Our basement drain had started to back up after our tub was drained. We had several neighbors recommend us to Ron's. It was definitely the right call! They were easy to schedule and had great communication from start to finish. Jordan, the tech that came out could not have been more courteous and professional. He explained what he was going to do before starting. Kept things clean from start to finish, provided me a good assessment & recommendations on all the drains and main line to the street. All at a great price for their services. Give them a call with any of your drainage issues. Thanks Ron's.

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N. Hintz
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Tim K arrived on time, and was quick and efficient. He described what he found, the secondary effects of the drain malfunction, and how he fixed the problems. It took maybe 45 minutes all told. Also, being winter here, Tim took the time to make sure that he did not track snow into the house by wiping off his equipment and boots. Excellent service, and a very reasonable price!

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J. Krajcik
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Nick from Ron the Sewer Rat was professional, punctual and efficient. He quickly cleaned out our main line and got our household back up and running. We highly recommend Nick from Ron the Sewer Rat!

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T. Parker
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Wonderful job! Arrived the day we called and quickly got to the bottom of our drain problem. Very clean and quiet. We will definitely continue to use their services.

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M. Wisoky
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Tim was great! I'm selling my house and the city inspector noted that my basement drain did not have a plug in the cleanout hole. He said I should get that fixed because sewer gas could get into the house that way (or even sewer rats). When Tim arrived, he took the time to look over my entire basement and we discovered that I have 3 drains, two of which did not have plugs in the cleanout hole. In addition, two of the drains were working only through the overflow hole, and not through the trap. He cleaned out both traps and installed both plugs. In finding the additional drains he saved me a bundle, because I'm sure a buyer's inspector would have found them and required that they be fixed.

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Ron the Sewer Rat I had slow draining bathtub and kitchen lines, and a completely clogged bath sink line, Jeff G and trainee Christian arrived shortly into

I had slow draining bathtub and kitchen lines, and a completely clogged bath sink line, Jeff G and trainee Christian arrived shortly into predicted time slot and quickly cleared the bathroom lines, though my bath sink drain presented a few extra challenges, they were up to the task, and got my kitchen line draining better than ever! They were courteous, respectful, honest and professional in handling my needs and the total charge was kept to the minimum. I am satisfied with their service and highly recommend Ron the Sewer Rat to anyone in need! I would definitely call them again for any future service!

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J. Kunde
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This company is the real deal! Zach was my plumber, and worked diligently for 2 hrs to clear my mainline. He was experienced, patient, professional, and persistent to getting the job done right. I never felt uncomfortable that I was being sold a service that wasn't needed, and Zack had my best interest in mind as a homeowner. This is what all homeowners need from a company. One that you can trust. Thank you Zach, and “Ron the Sewer Rat". I'll never call anyone else for plumbing services!

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L. Lueilwitz
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On time, friendly, efficient. Explained what they were going to do and the costs up front.

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E. Lesch
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I called Ron the Sewer Rat late yesterday afternoon and they were able to send someone out this morning...in the blizzard! Nick was a good communicator, came early in spite of the wind/snow, was very competent and professional. He cleared the floor drain and used the camera to make sure there was nothing else blocking. Very satisfied with this company.

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P. Brakus
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We had excellent service. Prompt, thoughtful, and it solved our problem. I also appreciated the text that we received before the technician arrived that had his picture and a short bio.

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Ron the Sewer Rat Devin arrived on time and called ten minutes before arriving

Devin arrived on time and called ten minutes before arriving. He was thorough and knowledgeable as to how to start finding our clogged pipe. It involved the drain pipe that went from the second floor to the basement floor, but was not a straight shot. He stayed at the job until it was completely done even though it took twice as long as it could have as in an old house all the drains were interconnected. He kept us informed several times as to what he was doing and what he had found. He was very nice to talk with too. The company kept us informed about our appointment by e-mail prior to our appointment day.

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Z. Wisozk
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Excellent experience! Ron the Sewer Rat staff went the extra mile to schedule a quick appointment to fix our clogged main drain. Nick R. came out to a mess left by a previous company. He used every machine and tool he had to successfully unclog the drain. We appreciated Nick's expertise, patience, communication and determination to complete the job. We will only use Ron the Sewer Rat in the future!

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A. Wintheiser
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Tech was not helpful. I could have gotten better service with some other companies. Kent was so excited to tell me I need to get someone out and dig up my basement. Nothing about how he could mark the spot where the problem was suspected to be. So I get to pay for that with a new company. I will not refer or use them again

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E. Cronin
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Great job! Polite and professional. Efficient and explained everything well.

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A. Kutch
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Emanuel and Greg are great. Knowledge and easy to talk to. Stepped us through the problem and solution easily. The work was done efficiently. After the job was done, Emanuel explained what all was done. Never felt rushed. I'm happy with the completed work. Also, the scheduler who called me back, (I'm sorry, I missed her name), and got Emanuel and Greg out much earlier then scheduled, I appreciate it very very very much. Second time I've had Ron's people to my house and wouldn't hesitate calling them again.

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Ron the Sewer Rat Ron the Sewer Rat is awesome!

Ron the Sewer Rat is awesome! Hands down they beat the competition in HONESTY AND PRICE! Funny, our neighbor was having their main line cleaned from a competitor while we had a sink drain snaked. The competitors price was TWICE the price…after a discount! Nick, our serviceman was personable, inquired if I wanted him to check anything else out and cleaned the work area after finishing. He explained all their services, but was never pushy. Was very impressed when his work was done, he checked everything, downstairs also, to be sure all was perfect and no leaks…extremely professional. Highly Recommend Nick and Ton the Sewer Rat!

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G. Hoppe
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On time, gave us plenty of notice before arriving. Did a VERY through job. Explain ed exactly what needed to be done & fixed our drain problem. Would use Ron The Sewer Rat over & over!

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J. Bruen
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Great experience. Devin was very helpful and personable. Will definitely call Ron the Sewer Rat for any future issues

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K. Wisoky
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On time with. 15 min heads up for arrival. Jeff took the time to walk me through the inspection step by step. He clearly explained every thing seen through the camera. Cleaning out some minor tree root intrusion went well. He was cordial & respectful. No pressure, just good advice & service. Reasonable cost.

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J. White
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Great work, as usual, thank you Always excellent! Always on time. I have my sewer cleaned every single year because a beautiful tree was planted there and it is absolutely gorgeous. This way I get to keep the tree and my sewer stays clean.

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Ron the Sewer Rat On Thursday my kitchen sink wouldn't drain

On Thursday my kitchen sink wouldn't drain. On Saturday I was hosting a Celebration of Life for a friend who had passed so was knew I needed a sink for the gathering. Ron the Sewer Rat showed availability on the online scheduler for Tuesday, which was not ideal but I booked it. They called Friday morning first thing and said they could help me Saturday morning. I asked if they could let me know about any cancellations and lo and behold Nick R came Friday afternoon and cleaned out the drain in an efficient and clean manner and saved the day. So - super helpful, know what they're doing, fixed the problem, reasonable rate. Gotta love that.

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Ron the Sewer Rat We have used Ron The Sewer Rat for years

We have used Ron The Sewer Rat for years. The service and employees are outstanding. Nick was our technician today and again, service and attention to detail were top notch. I also like that after the work is performed, Nick took time to explain what he found when cleaning our main line and any “foreseeable" problems that we might want to stay on top of. Love that whoever comes out, they are very knowledgeable about their service. Whenever someone needs this type of work done, I'm always happy to recommend The Rat. You ALWAYS DELIVER! Thank you for being Amazing at what you do! You are greatly appreciated by all of us homeowners you service.

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Ron the Sewer Rat I used Ron the Sewer Rat service this morning

I used Ron the Sewer Rat service this morning. I was absolutely delighted with Jordan, the tech, and how quickly he arrived and corrected my backed up drain problem. I called at 7:40 a.m to make an appointment. Received a return call from the office at 7:45 a.m. saying the tech could be there between 8 and 10 a.m. Absolutely! At 7:55 a.m. I received a call from Jordan saying that he could be to my home by 8:30 a.m., if that's okay. Yes! He arrived then, hauled in his equipment, unplugged my drain, hauled out his equipment and was gone by 9:45. And he was personable and courteous, too. He earned a decent tip. It's the third time I've used Ron's, and wouldn't call anyone else.

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Ron the Sewer Rat Tim was great!

Tim was great! I'm selling my house and the city inspector noted that my basement drain did not have a plug in the cleanout hole. He said I should get that fixed because sewer gas could get into the house that way (or even sewer rats). When Tim arrived, he took the time to look over my entire basement and we discovered that I have 3 drains, two of which did not have plugs in the cleanout hole. In addition, two of the drains were working only through the overflow hole, and not through the trap. He cleaned out both traps and installed both plugs. In finding the additional drains he saved me a bundle, because I'm sure a buyer's inspector would have found them and required that they be fixed.

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Ron the Sewer Rat Trent was polite, professional and good with the hound dog

Trent was polite, professional and good with the hound dog. And, of course, more importantly, he got the job done. He verified that what I thought was needed (clearing floor drain) was actually correct, made sure the main line out wasn't contributing to the problem (it wasn't.) When he was done, he had me watch as he tested the drainage and then answered any additional questions I had. He also went ahead and did a quick snake through the utility sink trap (about 5 ft) at no extra charge, as that sink was draining a bit sluggishly during his final test. Will definitely use them again. Fortunately, my situation wasn't an emergency, but should I have an emergency in the future, it's good to know who to call.

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Ron the Sewer Rat Working with Ron the Sewer Rat was easy and completely satisfactory in every respect

Working with Ron the Sewer Rat was easy and completely satisfactory in every respect. Our drains seemed to be backing up, so I made an appointment with Ron online - and then got a call the next day from their office saying they could send someone a day earlier than we booked. Our tech, Jordan, called half an hour early to say that he could come early if it was OK by us - and of course it was. We got an email from the company before Jordan arrived, with a photo of Jordan and a little blurb about who he is - a really nice touch. Jordan was friendly and efficient. He told me what he was doing every step of the way; found the problem and fixed it; went out of his way to check another drain that had a problem and cleared that, too. I would recommend this company wholeheartedly.

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Ron the Sewer Rat Thank you Devin, I give Devin a 5 only because a 6 is not an option

Thank you Devin, I give Devin a 5 only because a 6 is not an option,... He was fantastic, I had had another company come out a few days before, they had me lift the toilet because they didn't want to open the main line and when they came back, couldn't clear the clog. Devin, immediately opened the main line, cleared the line, showed me the entire 140' run of my line, located an access point in my front line and showed me where I was connected to the city line. (Even my city public works didn't know where I was connected.) Devin explained everything as the work progressed. Thank you again Devin, Thank you "Ron the Sewer Rat". I am so satisfied, I could not ask for anything more. I will be needing some faucets changed in the near future and will be calling you. You have won me as a loyal customer

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Ron the Sewer Rat Tim provided excellent customer service

Tim provided excellent customer service. He arrived masked for COVID and took off his shoes before entering the house. He was knowledgeable about drain issues and communicated clearly. I appreciated that he answered all my questions and shared tips on how to prevent debris build up in the drain. In addition to clearing our floor drain, he pointed out a minor code issue that was a quick fix completed within the one-hour rate charge. The company uses technology amazingly well. It's website offers specific pricing info and you can choose your own appointment time online. You get a confirm, reminder, a text when the technician will be on his way — that includes his headshot photo — and a call from the tech when almost there. Plus a follow up for a review. This company is doing customer service right — as well as knowing the business of drains.

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Ron the Sewer Rat Wonderful service!

Wonderful service! I got an appointment on the same day I called, within a half-hour of my call, really. My technician Devin was very personable and professional, explained costs up front, and performed the work thoroughly and completely. My basement floor drain and my bathtub drain are now free flowing. While fixing the problem I originally called about, Devin found the source of another problem, a leak, for which I will be calling Ron the Sewer Rat's plumbing division. Devin took pictures of the two rotting pipes so the plumbing division would be familiar with problem before the appointment. To keep my drains free flowing Devin told me not to flush dental floss down the toilet, and since I drain my dehumidifier through a hose to the basement drain to once a month pour a bucket of hot water down that drain to clear the greasy dehumidifier water. Devin cleans up very well! All-in-all a great experience. I highly recommend Ron the Sewer Rat!

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Ron the Sewer Rat My husband and I had our main drain cleaned in August

My husband and I had our main drain cleaned in August. At that time it was an emergency and we went with a friends recommendation. The Company came and did the job, however we were shocked at the steep cost [$425.!] This time, we definitely had another drain issue, however it was not an emergency at this point. I remembered a friend recommending Ron the Sewer Rat. I went on NEXTDOOR to see if there were any other recommendations. It was obvious the Ron the Sewer Rat was a favorite of NEXTDOOR and was highly recommended. My decision was made. I called Monday to schedule an appointment and got a time and date set up for Wednesday morning. Kyle T was my service man and I really liked how the Business identified him by sending me his photo and background information prior to my appointment. Kyle did a fabulous job, and I would give him 10 stars if I could. I recommend this company and will likely be a life long customer. Thanks! Linda G

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Ron the Sewer Rat Original phone call provided me w quote on requested services and time frame for appointment

Original phone call provided me w quote on requested services and time frame for appointment. Received text and call from Christian, technician, 20 minutes before arriving. Christian was very professional in explaining the services after reviewing the wash tub and drain. Communicated throughout the service call and explained our options to remedy the problems. He performed additional work that was required and replaced a corroded elbow and three leaking washers (Christian had me view the leaks during his review). Showed me the drain working after completing the work and cleaned up well. Christian reviewed the itemized invoice with me with pricing, which was considerably less than I expected for the extra work. Ron the Sewer Rat has cleaned drains in two other family members' homes within 6 months and each time we have been totally pleased with them. I'd strongly recommend Ron the Sewer Rat when you have a clogged or slow drain. Efficient, professional and ethical.

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Ron the Sewer Rat My experience with technician Kyle was excellent

My experience with technician Kyle was excellent. He contacted me to discuss arrival and asked where to park, which in my townhouse situation can be dicey. He remained masked throughout the visit. I didn't have a lot of knowledge of my home's plumbing set-up so he was very patient as we looked for access points. He was very careful to keep the "gunky" parts of his equipment contained and used towels and tarps to protect my floors. He was more than willing to have me observe, especially at the scoping stage, and kept me informed as things developed. When my toilet need to be pulled, and it appeared to have been adhered to the tiled floor with more than just caulk, he was very upfront about possible breakage or tiles being pulled up with the toilet. With skill and good fortune, neither happened. As we were wrapping up, I asked him about proper drain maintenance, with an eye towards the floor drain in my laundry area. This was not part of the original call, but he was able to extend time to stay for this add-on and clear it as well, and price was discounted since he was already here. Throughout, he was tidy, helpful and patient. I should also mention the woman with whom I spoke to set up the appointment was a perfect combination of friendly and efficient in hearing me out and getting me set when I called 2/20. I'm sorry I didn't think to keep her name

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Is Ron the Sewer Rat Legit?

Ron the Sewer Rat earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Ron the Sewer Rat stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Ron the Sewer Rat's reputation as a trustworthy leader in their field. Customers can rely on Ron the Sewer Rat's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Ron the Sewer Rat. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ron the Sewer Rat has received 16 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Ronthesewerrat.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ronthesewerrat.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ronthesewerrat.com you are considering visiting, which is associated with Ron the Sewer Rat, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

About Ron the Sewer Rat

Screenshot Ron the Sewer Rat
Ron the Sewer Rat is a reputable company specializing in sewer services. With years of experience, they offer a wide range of solutions to address sewer-related issues. From sewer line inspections to drain cleaning and repairs, Ron the Sewer Rat has a team of skilled professionals dedicated to providing efficient and reliable services. Their commitment to customer satisfaction is evident in their attention to detail and prompt response. Visit ronthesewerrat.com to learn more about their comprehensive sewer services and how they can assist you with your sewer needs.
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  1. Ron the Sewer Rat Contacts

  2. Ron the Sewer Rat phone numbers
    +1 (612) 724-8253
    +1 (612) 724-8253
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  3. Ron the Sewer Rat emails
  4. Ron the Sewer Rat address
    14130 Flintwood Way, Saint Paul, Minnesota, 55124-3316, United States
  5. Ron the Sewer Rat social media
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    Oct 01, 2024
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