ParkSleepFly
Reviews and Complaints

So I was all set to use ParkSleepFly for my trip. But then my plans changed. I had to cancel my reservation and get a refund. Long story short, they agreed to give me a full refund. But when I didn't receive the check, I started to wonder what was going on. When I asked for additional information, they didn't give me anything I could use to track it down. It was pretty frustrating, to be honest. But hey, I guess it's a lesson learned. Next time I'll be more careful about who I do business with.

So, we book a stay at ParkSleepFly through their website. Then something strange happened - we were charged for a reservation we didn't even make. We were confused and needed answers. However, there was no phone number to call and speak with someone directly, and the only way to contact them was through email.

We emailed them three times already, but all we got in return were three automated responses. It seems like we're not the only ones experiencing this issue as we've read similar complaints on other review platforms. We're still waiting for a human response from ParkSleepFly, but we're not very confident in receiving one.

Overall, we're disappointed with this experience. We had high hopes for ParkSleepFly because of all the positive reviews we saw, but our experience was anything but positive. We hope that they address their customer service issues and improve their communication with their customers in the future.

This company is not good. They got a policy sayin' you can't cancel but when I gotta change my flight cuz of the airline, they won't let me. They said I'm cancelling, but I ain't! Don't use this company, book straight with the hotel and avoid the trouble. Zero stars, bad experience.

So, here's the deal - I recently used ParkSleepFly to book a hotel and parking near the airport for my trip. And let me tell you, I was not impressed.

First off, they charged me way more than what the hotel itself was charging. I checked into the Best Western and ParkSleepFly charged me a whopping $110.00 PLUS their $22.00 booking fee. Can you believe that? That's like highway robbery!

But it gets worse. When I asked the front desk about their nightly charge, they told me it was only $65.00. I mean, what the heck? That's a huge difference! And to make matters worse, ParkSleepFly never even mentioned this cheaper option to me.

So, listen to me and save yourself the hassle. Don't use ParkSleepFly. They'll just charge you more than what you should be paying. Trust me, stick with the hotel's rates and forget about this sketchy company.

Jacque Williams. 5-16-21.

I had a really bad experience with parksleepfly. I was looking for a way to park my car when I went on vacation. parksleepfly.com seemed like a good option, based on their ads. They say it's safe, but it's NOT.

I booked my parking at the PDX Ramada for three weeks while I went on a trip to Thailand. When I came back, my passenger side window was broken and my brand new $350 stereo was stolen. I was really upset about this because I had paid $250 for the parking and now I was out another $550 for the window and stereo.

I went to the hotel to complain, but they said it was a problem in Portland and they couldn't do anything about it. They said I should contact parksleepfly.com. So I did. But they didn't help me either. They just said it wasn't their problem and I should contact the hotel.

I'm really disappointed in parksleepfly.com. They say it's safe, but it's not. I wouldn't trust them again.

I reserved a hotel room and parking spot on parksleepfly.com. During the booking process, I made sure to specify that I needed to park my car for a whole ten days. However, when I checked into the hotel, I was surprised to receive a certificate for only eight days of parking. The hotel clerk told me that if I went over this amount, I would need to pay a daily rate.

Unfortunately, my trip ended up lasting nine days, and when I returned to the hotel, I was charged for an extra day of parking. I want to make sure other travelers are aware of this policy - no matter how long you plan on being gone, the parking only covers EIGHT DAYS.

I was fortunate that my extra charge was only for one day, but I can imagine how someone who is gone for three weeks or even a month could be hit with a hefty parking bill. My advice is to double-check the parking duration before you book anything with this website.

So we pulled the trigger on this 17 day park and fly, but man, things went south fast. COVID 19 really messed things up- we only made it to Europe for three days before we had to book it back home. So what's the deal with ParkSleepFly? We tried to get in touch with them but all we got was a form asking for a call back. And guess what? We haven't heard back yet- it's been five whole days! And what do they say? "Oh we're just really busy." Yeah, no kidding! Lucky for us, we have Hilton on our side. They did right by us, like always. Honestly, this sham company needs to go belly up so they don't keep ripping people off!

So, we booked with ParkSleepFly for a stay, parking, and shuttle package for $132. We were supposed to stay at Microtel DIA Airport Tracy. But when we arrived, the hotel was nasty and we did not feel comfortable staying there. We asked for a refund, but the manager refused. It was so frustrating because we trusted ParkSleepFly to have our backs as customers. But they just left us stranded without any help.

We had to find last minute arrangements which cost us almost $500 more than expected. It caused us a lot of stress and hassle. We really wish that ParkSleepFly had been more helpful. We're disappointed that they didn't intervene on our behalf and advocate for us. It seems like they care more about what the managers of hotels want than what their customers need.

Our experience with Microtel DIA Airport Tracy was terrible. The hotel was dirty and gross, and the manager was unprofessional. We would not recommend anyone to stay there. It's a shame that we had to go through this experience thanks to ParkSleepFly's lack of support for their customers. We hope that they will improve in the future and do a better job of taking care of their customers.

So, I had a pretty rough experience with ParkSleepFly recently that left me feeling pretty disappointed and frustrated. I mean, I guess I couldn't really blame them entirely - I didn't realize when I made my booking that I was actually going through a third party website that wasn't affiliated with the hotel directly. But that doesn't change the fact that when I had to cancel my stay, things got messy.

I followed the cancellation process that was outlined for me, but for some reason my request wasn't accepted - which, as you can imagine, was pretty frustrating. I reached out to ParkSleepFly twice to try and sort things out, but I never received a response back from them. And to make things even worse, I wasn't able to get a refund for my booking, even though I wasn't going to be staying there anymore.

Honestly, all of this has left a pretty sour taste in my mouth when it comes to ParkSleepFly. I don't think I'd be willing to take a chance on them again in the future, and I wouldn't really recommend that anyone else does either. It's just not worth the hassle and the potential for things to go wrong - especially when there are other similar services out there that will likely treat you a lot better.

At the end of the day, I think it's ultimately up to you to decide whether or not you want to take the risk with ParkSleepFly. But personally, I don't think it's worth it, especially if you want to keep your hard-earned money where it belongs - in your own pocket.

I recently used ParkSleepFly (parksleepfly.com) to book a hotel stay and parking for my upcoming trip. While browsing the website, I noticed that they advertised "free cancelation" for my reservation, which sounded great. However, after booking, I was redirected to a third-party hotel site that did not offer free cancelation and was nonrefundable. I was confused and frustrated, as I had specifically booked with ParkSleepFly due to the promise of free cancelation.

When I reached out to customer service to inquire about the discrepancy, I was told that the free cancelation was not available for the dates that I had selected. I was disappointed that this information was not clearly stated on the website, and that I had been misled into thinking that I could cancel my reservation without penalty. To make matters worse, the customer service representative seemed to place the blame on me for not carefully reviewing the hotel's reservation conditions.

Despite my frustration with the situation, the hotel was willing to refund my money and I was grateful for this. However, I was disappointed that ParkSleepFly still demanded their $5 fee from me. I couldn't help but feel like this was a questionable business practice. It seemed unfair to me that I had been mislead into booking a nonrefundable reservation, only to be told that it was my fault for not reading the fine print.

All in all, my experience with ParkSleepFly was not ideal. While I appreciated their offer of free cancelation, I was disappointed that this promise did not hold up when it came time to book my reservation. Additionally, the customer service experience was not as helpful as I had hoped. I would caution anyone considering using this service to read all terms and conditions carefully, and to be aware that not all advertised offers may apply to their specific travel dates.