Park'N Fly Vancouver’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with parking experience.
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Feb.24, 2022 - March 03, 2022 Our new truck was left in the care of Park'N Fly Vancouver
Feb.24, 2022 - March 03, 2022 Our new truck was left in the care of Park'N Fly Vancouver. While we were on vacation we were notified by our trucks app that numerous doors were being opened and closed on different days. We looked at our app and noticed that our truck was driven 3 separate times (Feb 24, March 01&02), once by a third party that we did not authorize. On these 3 occurrences our truck was driven unprofessionally; harsh cornering and acceleration, this was shown in our app as well. We called Park'N Fly right away on March.2nd and spoke to a rep who's first words were "uhh, hello, what's up?", when asked why our truck was driven offsite to be detailed the response we received was "oh, we just needed to clean it up a bit", as there was no communication that this would be done off the Park'N Fly lot. When we returned on March 03, 2022 and requested to speak to a manager about this situation, Raj was kinda sorry and said that they did not charge us for the detail as a courtesy, but they also did not complete the job that was expected upon our arrival. We explained our frustration and mental anguish on vacation about having our truck driven harshly and unprofessionally and about the third party not being authorized to drive our truck. At this point one of the employees, whom removed his mask, laughed at us and walked away. He then tried to say he did not but his manager was right there and apologized for him. After reluctantly paying for the parking we left and followed up with Raj via email a few days later. He stated "we're still looking into it and we'll give you your money back", and said they were continuing the investigation and offered a refund for the parking. This has caused a lot of stress to our mental health, not only while we were on vacation but after as well. We could not imagine what could have happened to our truck and what would follow if something did.
Is Park'N Fly Vancouver Legit?
Park'N Fly Vancouver earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Park'N Fly Vancouver. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Park'N Fly Vancouver has claimed the domain name for parknfly.ca for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Parknfly.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Parknfly.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for Park'N Fly Vancouver have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Park'N Fly Vancouver and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Park'N Fly Vancouver protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Park'N Fly Vancouver. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Park'N Fly Vancouver complaint handling
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