ParcelForce review: 24HR signed for delivery

08th Oct 2026 Parcelforce claimed that could not deliver a parcel I sent as the address was inaccessible Thursday 9th) and they would try the following working day (Friday). The current tracking (Wed 14th) still shows the same info, there has been no update. I tried to contact customers services but the phone line is fully automated and only gave the same information as is on the Parcelforce website. The phone line then simply disconnected. There appears to be absolutely no way to speak to anyone for assistance! The item sent was to Amazon for return and I cannot believe that there was no one available or a lack of access. The item is valued at £100 and now I have no idea how to progress the matter or make any kind of compensation claim.

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