Paradise Spas & Outdoor Living’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their purchases and installations.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Paradise Spas & Outdoor Living - Took my money, won't deliver the hot tub
We purchased our hot tub at an expo on 1.25.25, then we moved into our house and got the concrete poured the first week in March. It was then that I started calling Paradise Spas for delivery. It is now April 14th, and I CANNOT get anyone to give me a delivery date. I have called multiple times per week, and no one ever calls me back. Today, I asked for a...
Read full review of Paradise Spas & Outdoor LivingParadise Spas & Outdoor Living Complaints 1
I bought a spa from Paradise Spas & Outdoor Living on 03/21/2022 for $13,148.32
I bought a spa from Paradise Spas & Outdoor Living on 03/21/2022 for $13,148.32. The company didn't follow through on their commitment to upgrade the spa top lift for an additional charge of $599. They also failed to provide accurate information during the sales process, and there was miscommunication on delivery. When the spa was delivered, it was missing parts and the contracted delivery service wanted additional fees. We've been waiting for almost 3 months for the lift cover that fits, and we've been promised delivery and installation on at least 3 occasions. We've spoken to several different levels of sales reps, management, and warehouse reps, but everyone promises something different and says they'll resolve our problem. One manager said he had a lift cover in stock, but we would have to drain the water for installation. Another salesman said our spa didn't have a drain plug, and we needed to purchase a pump to remove the water. We used the free sample kit of chemicals for the water before finding out it needed to be drained. It's been frustrating dealing with the company, and we're still waiting for a resolution.
Is Paradise Spas & Outdoor Living Legit?
Paradise Spas & Outdoor Living earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
Paradisespasoutdoors.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Paradisespasoutdoors.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Paradisespasoutdoors.com you are considering visiting, which is associated with Paradise Spas & Outdoor Living, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Paradisespasoutdoors.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The paradisespasoutdoors.com may offer a niche product or service that is only of interest to a smaller audience.
- Paradise Spas & Outdoor Living protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Paradise Spas & Outdoor Living complaint handling
-
Paradise Spas & Outdoor Living Contacts
-
Paradise Spas & Outdoor Living phone numbers+1 (512) 614-4090+1 (512) 614-4090Click up if you have successfully reached Paradise Spas & Outdoor Living by calling +1 (512) 614-4090 phone number 0 0 users reported that they have successfully reached Paradise Spas & Outdoor Living by calling +1 (512) 614-4090 phone number Click down if you have unsuccessfully reached Paradise Spas & Outdoor Living by calling +1 (512) 614-4090 phone number 0 0 users reported that they have UNsuccessfully reached Paradise Spas & Outdoor Living by calling +1 (512) 614-4090 phone number
-
Paradise Spas & Outdoor Living address11066 Pecan Park Blvd Ste A054, Cedar Park, Texas, 78613-1515, United States
-
Paradise Spas & Outdoor Living social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 04, 2025
canvy.com
1 review
bffurns.com
1 review
Willie Duggan
1 review
GaydosMonument.com
1 review
SpigaNord.com
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!