Paradise Spas & Outdoor Living’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their purchases and installations.
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I bought a spa from Paradise Spas & Outdoor Living on 03/21/2022 for $13,148.32
I bought a spa from Paradise Spas & Outdoor Living on 03/21/2022 for $13,148.32. The company didn't follow through on their commitment to upgrade the spa top lift for an additional charge of $599. They also failed to provide accurate information during the sales process, and there was miscommunication on delivery. When the spa was delivered, it was missing parts and the contracted delivery service wanted additional fees. We've been waiting for almost 3 months for the lift cover that fits, and we've been promised delivery and installation on at least 3 occasions. We've spoken to several different levels of sales reps, management, and warehouse reps, but everyone promises something different and says they'll resolve our problem. One manager said he had a lift cover in stock, but we would have to drain the water for installation. Another salesman said our spa didn't have a drain plug, and we needed to purchase a pump to remove the water. We used the free sample kit of chemicals for the water before finding out it needed to be drained. It's been frustrating dealing with the company, and we're still waiting for a resolution.
Is Paradise Spas & Outdoor Living legit?
Paradise Spas & Outdoor Living earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
Paradisespasoutdoors.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Paradisespasoutdoors.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Paradisespasoutdoors.com you are considering visiting, which is associated with Paradise Spas & Outdoor Living, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Paradisespasoutdoors.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The paradisespasoutdoors.com may offer a niche product or service that is only of interest to a smaller audience.
- Paradise Spas & Outdoor Living protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Paradise Spas & Outdoor Living
One of the key strengths of Paradise Spas & Outdoor Living is its commitment to quality. The company sources its products from some of the most reputable manufacturers in the industry, ensuring that customers receive only the best products. Whether you are looking for a hot tub, a swim spa, or an outdoor kitchen, Paradise Spas & Outdoor Living has a wide range of products to choose from.
In addition to its quality products, Paradise Spas & Outdoor Living also offers exceptional customer service. The company has a team of knowledgeable and experienced professionals who are always ready to assist customers with their needs. From product selection to installation and maintenance, the team at Paradise Spas & Outdoor Living is dedicated to ensuring that customers have a seamless experience.
Another key strength of Paradise Spas & Outdoor Living is its commitment to innovation. The company is always looking for new and innovative ways to improve its products and services, ensuring that customers have access to the latest and greatest outdoor living solutions. Whether it's incorporating new technology into its products or developing new installation techniques, Paradise Spas & Outdoor Living is always pushing the boundaries of what is possible.
Overall, Paradise Spas & Outdoor Living is a company that is dedicated to providing exceptional outdoor living solutions to its customers. With a focus on quality, customer service, and innovation, the company has established itself as a leader in the industry and is well-positioned to continue to grow and thrive in the years to come.
Overview of Paradise Spas & Outdoor Living complaint handling
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Paradise Spas & Outdoor Living contacts
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Paradise Spas & Outdoor Living phone numbers+1 (512) 614-4090+1 (512) 614-4090Click up if you have successfully reached Paradise Spas & Outdoor Living by calling +1 (512) 614-4090 phone number 0 0 users reported that they have successfully reached Paradise Spas & Outdoor Living by calling +1 (512) 614-4090 phone number Click down if you have UNsuccessfully reached Paradise Spas & Outdoor Living by calling +1 (512) 614-4090 phone number 0 0 users reported that they have UNsuccessfully reached Paradise Spas & Outdoor Living by calling +1 (512) 614-4090 phone number
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Paradise Spas & Outdoor Living address11066 Pecan Park Blvd Ste A054, Cedar Park, Texas, 78613-1515, United States
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Paradise Spas & Outdoor Living social media
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