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Customer Service

1800 409 176 (Ireland)
1800 801 869 (Australia)
1800 880 081 (Malaysia & Singapore)
1800 091 6686 (Colombia, Ecuador & Peru)
1800 849 6077 (Mexico & Costa Rica)
+1 800 558 5252 (United States)
+44 800 353 353 (United Kingdom)
+49 800 295 913 (Germany & German Speaking Countries)
+31 800 020 0333 (Netherlands)
+966 126 374 851 (Saudi Arabia)
1525 Howe Street
Racine, Wisconsin
United States - 53403
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
Sat9:00 AM - 6:00 PM
Sun9:00 AM - 6:00 PM
United Kingdom
Frimley Green Road, Frimley, Camberley, GU16 7AJ, Surrey
 
Australia
160 Epping Road, Lane Cove, NSW, 2066, Australia
 
France
CS 80016, 92665 Asnières-sur-Seine Cedex, France

Germany
Mettmanner Str. 25, 40699 Erkrath, Germany
 
Italy
Piazzale Burke 3, 20020 Arese, Milano

Netherlands
Postbus 22, 3640 AA Mijdrecht
 
Russia
Panfilove St., 19/1, Business Center Green Point, Moscow Region, Khimki, 141407, Russia
 
Spain
S.L. Orense, 4 - 2ª planta 28020 Madrid
 
China
932 New Jin Qiao Road, Pudong, Shanghai 201206 

India
5th Floor, Plot № 68, Sector-44, Gurgaon Haryana - 122003, India

South Africa
192 Smit Street, Fairland, 2195 South Africa

Argentina
Uruguay 7286, B1609EIU - Boulogne, Pdo. de San Isidro, Provincia de Buenos Aires, Argentina
 
Mexico & Costa Rica
Arquímedes 15, Col. Bosque de Chapultepec, Delegación Miguel Hidalgo, México, D.F., C.P. 11580

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Complaints & Reviews

Oct 20, 2020

Glade — Glade sense and spray refill

Dear Sir / Madam, I am writing to you to raise an issue about: In-store shopping The issue that I have...

GladeUnethical behavior

I have used Glade pug in product happily for a few years. However, recently things have gone down hill. Product used to last close to the amount of time indicated on label, usually around 90 days. It even states on package it will last 100 days, however I have noticed lately that I am lucky to get 2 weeks out of a bottle. Seems you are intentionally misleading consumer so that you can get more money out of us. New formulation of any kind responsible? Thinking seriously of finding new product to use.

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    Feb 19, 2020

    Glade — Glade plug in

    Hi. I have the glade plug in holders. I have one in every room of my house. I can no longer find the scent I...

    Dec 28, 2019

    Glade — glade wall plug in (pine scent)

    On December 27th 2019 I Unplugged the Glade wall plug in to charge something for our little one after...

    Gladeglade 2 in 1 candles.

    This was a new candle I had lit and put in my bathroom. I was sitting in the living room and smelt smoke. I go in the bathroom and the whole thing is black and burned all the way down. It was so severely hot and cracked. About to the point of shattering. I had to get an oven mit to move it. My porcelain sink now has a brown ring from it. Not to mention I'm renting and now have to figure out how to have it fixed. These are definitely dangerous. Hadn't been burning long enough for it to be burned out already. My email is heather.[protected]@gmail.com.

    glade 2 in 1 candles.

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      Gladesprays

      I recently purchased five glade sprays as one had "frozen up" yet I enjoyed the fragrance so thought I'd buy five so to have it through the next month or so. I have four areas where I use the spray.

      Anyway, another has frozen up. It's a nearly full can (Cozy Cider Sipping). Regretfully I don't remember the name of the first can, a green can something about the forest? Also a limited edition I believe as they were on display in Walmart in same area.

      So tell me how many of the cans are going to freeze up before completely used. I realize they aren't expensive however it's my time and money purchasing these sprays and I feel it's SC Johnson's responsibility to ensure they do what the consumer expects them to do.

      Thank you for your time -

      Charlene High

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        Dec 11, 2019

        Glade — wax warmer

        I bought a wax warmer for 10$ at DG. It is awful. Doesnt not melt the wax nor put off any smell. It get...

        Nov 25, 2019

        Glade — airwick - freshmatic

        Hi, I bought a Glade Air Wich Freshmatic at B and Ms in Edinburgh on 13th November. When I got home and set...

        Gladetrash bags kitchen order control

        what is the second time I've gone ahead and done this cuz I've never received a response from Glade apologizing or anything of the sort their Glade tall kitchen bags 13-gallon with order control every single other one the tie-breaks I could grab it by the ties I can grab it by The Vasquez of the trash at self and I want to go to Target the tire brakes I'm having to double or triple back thanks and it's becoming very costly I would like glaze response on why this is happening or something from them but apparently my first complaint did not even raise an eyebrow because no one ever responded to it so I'm highly highly disappointed in Glade

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          Gladeglad trash bag with order control an fairbreeze tie straps

          Yes I bought the glad trash bags with the tie and the alpha breeze with the order of control but I am very disappointed in what I bought i'm having to double bag every single trash can every other bag seems too when I use it even if I don't use it to pull it out of the trash bag can or if I just looked it up and then tie try to tie it breaks every single time one one of them will just completely break and come out so i'm having the double bag everything and that's a waste of money on my part but i'm on a fixed income as it is due to my disability so i'm complaining about having to use to trash bags instead of just one for the for the price that it was that I paid for them I should have just be able to use one bag per trash and not have to worry about double bag and everything so I thought I would inform you of this incident thank you

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            • Updated by jrperk00 · Nov 15, 2019

              and if you need to reach me by communication you can email me at [email protected] thank you for your time as well as you're looking into the city in this situation thank you

            Nov 10, 2019

            Glade — wax melts

            I buy your wax melts all the time and am usually very pleased. This time however I bought blooming peony and...

            Oct 22, 2019

            Glade — glade automatic spray

            I have spent multiple amounts of money on multiple of these air refreshers. I have been having a very bad...

            Sep 24, 2019

            Glade — glade spray

            Hi, my name is Tracy Innes I have been buying glade products for years, I love all your products but lately...

            Sep 01, 2019

            Glade — radiant berries

            I plugged the radiant Barry plug-ins three days ago and I can't even smell them. Have you had this problem...

            Aug 30, 2019

            Glade — glade sense and spray

            Hi, I purchased a Glade sense and spray refill Chery & Peony and when I have come to open it and fit it the...

            Aug 28, 2019

            Glade — glade automatic air freshener

            Hi I recently bought your smaller size automatic air freshener and was so pleased with it, that I bought the...

            Aug 27, 2019

            Glade — glade automatic air freshener

            Hello, I am inquiring about the glade Automatic air fresheners, I purchased two of them from the same store...

            Aug 18, 2019

            Glade — glade scented candle

            Whilst using one of your candles it exploded sending shards of glass flying around our lounge. On inspecting...

            Aug 16, 2019

            Glade — solid air freshener

            when you take plastic paper off the whole top of freshner comes off and the bottom part will not stay up to...

            Aug 15, 2019

            Glade — glade candles

            My daughter was asleep in my room when my smoke alarm I had recently fitted was going off and this wa...

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