CB Fast Food Chains Papa John's Complaints #42-61

Papa John's review: The entire establishment was rude

James Terrell of DeSoto, US

Aug 28, 2021 6:30 pm UTC

The first time I called at 2:00 pm and was told by the manager they weren't taking orders until another 30 mins passed. I called back an hour later and was told they still weren't taking orders. I then called again at 3:56 pm and was told by a different person to place an order online. After telling them I did indeed try online and was unsuccessful, I was told to stop having an attitude. I wasnt being rude or having an attitude it seemed to me they were having a bad day so I asked to speak with someone else or a manager. They slammed the phone down and put me on hold for 10 minutes. After picking the phone back up the same person proceeded to take my order. I called back an hour later at at 5:00 to check up on my order and the manager said it had been voided. I could hear them fussing and arguing in the background and she proceeded to tell me it would be sent via DoorDash. Another hour has passed and I still haven't received my order. Im almost afraid to call back because of their attitudes and rudeness. I can reached at [protected] Jay, my order address was at 1120 Springbrook dr deaoto tx 75115.

Thank you

Desired outcome: Free Pizza

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Papa John's Contacts

Papa John's phone numbers

8800 600 0020

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Russia

+353 91 774 100

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Ireland

+357 77 777 760

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Cyprus

+90 444 7579

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Turkey

+973 17 506 070

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Bahrain

+86 108 329 7851

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China

+965 182 7272

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Kuwait

+82 15 778 080

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South Korea

+1 (242) 676-7272

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Bahamas

+591 341 7272

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Bolivia

+51 16 060 000

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Peru

(877) 547-7272

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Customer Care Team

More phone numbers

Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

Papa John's social media
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