CB Fast Food Chains Papa John's Complaints #62-81

Papa John's review: Service wife was out of town ordered her food did not receive it at all

William1954 of Rochester, US

Apr 18, 2021 10:50 am UTC

My wife recently visited providence for a business trip while they're in Meetings I suggested she order Papa John's for dinner. She calls and makes the order online. Shortly after she is informed on the Internet that her order is on the way and hour and a half later she still has not received her dinner. So I called from New York to the store direct and talk to what I assumed was the manager he said the driver could not find the address. My wife was staying in the Marriott Renaissance Hotel I was puzzled as to how the driver did not know where the hotel was. So I called back and the manager I assume answer the phone and assured me it would be there in less than 10 minutes the order never came so I called back and talk to him at this time is getting very rude and ask them for a refund and to cancel the order I still not have received my refund and I am very unhappy with the service I have never experienced this with Papa John's before

Desired outcome: My refund and someone to acknowledge my complaint

0 comments

Add a comment

Papa John's - delivery driver took my money! 47

Papa John's - pizza dough uncooked 3

Papa John's - notes from a former pj employee 7

Resolved

Papa John's - fraud 2

Resolved

Papa John's - delivery map area

Resolved

Papa John's - bad service 9

Papa John's - Ignored by corporate / they don't care about service 1

Papa John's - that not a pizza 1

Resolved

Papa John's - Pizza

Papa John's - Food quality

View all Papa John's reviews and complaints

Papa John's Contacts

Papa John's phone numbers

8800 600 0020

Click up if you have successfully reached Papa John's by calling 8800 600 0020 phone number 8 8 users reported that they have successfully reached Papa John's by calling 8800 600 0020 phone number Click down if you have unsuccessfully reached Papa John's by calling 8800 600 0020 phone number 8 8 users reported that they have UNsuccessfully reached Papa John's by calling 8800 600 0020 phone number

Russia

+353 91 774 100

Click up if you have successfully reached Papa John's by calling +353 91 774 100 phone number 0 0 users reported that they have successfully reached Papa John's by calling +353 91 774 100 phone number Click down if you have unsuccessfully reached Papa John's by calling +353 91 774 100 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +353 91 774 100 phone number

Ireland

+357 77 777 760

Click up if you have successfully reached Papa John's by calling +357 77 777 760 phone number 0 0 users reported that they have successfully reached Papa John's by calling +357 77 777 760 phone number Click down if you have unsuccessfully reached Papa John's by calling +357 77 777 760 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +357 77 777 760 phone number

Cyprus

+90 444 7579

Click up if you have successfully reached Papa John's by calling +90 444 7579 phone number 0 0 users reported that they have successfully reached Papa John's by calling +90 444 7579 phone number Click down if you have unsuccessfully reached Papa John's by calling +90 444 7579 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +90 444 7579 phone number

Turkey

+973 17 506 070

Click up if you have successfully reached Papa John's by calling +973 17 506 070 phone number 0 0 users reported that they have successfully reached Papa John's by calling +973 17 506 070 phone number Click down if you have unsuccessfully reached Papa John's by calling +973 17 506 070 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +973 17 506 070 phone number

Bahrain

+86 108 329 7851

Click up if you have successfully reached Papa John's by calling +86 108 329 7851 phone number 0 0 users reported that they have successfully reached Papa John's by calling +86 108 329 7851 phone number Click down if you have unsuccessfully reached Papa John's by calling +86 108 329 7851 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +86 108 329 7851 phone number

China

+965 182 7272

Click up if you have successfully reached Papa John's by calling +965 182 7272 phone number 0 0 users reported that they have successfully reached Papa John's by calling +965 182 7272 phone number Click down if you have unsuccessfully reached Papa John's by calling +965 182 7272 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +965 182 7272 phone number

Kuwait

+82 15 778 080

Click up if you have successfully reached Papa John's by calling +82 15 778 080 phone number 0 0 users reported that they have successfully reached Papa John's by calling +82 15 778 080 phone number Click down if you have unsuccessfully reached Papa John's by calling +82 15 778 080 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +82 15 778 080 phone number

South Korea

+1 (242) 676-7272

Click up if you have successfully reached Papa John's by calling +1 (242) 676-7272 phone number 0 0 users reported that they have successfully reached Papa John's by calling +1 (242) 676-7272 phone number Click down if you have unsuccessfully reached Papa John's by calling +1 (242) 676-7272 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +1 (242) 676-7272 phone number

Bahamas

+591 341 7272

Click up if you have successfully reached Papa John's by calling +591 341 7272 phone number 0 0 users reported that they have successfully reached Papa John's by calling +591 341 7272 phone number Click down if you have unsuccessfully reached Papa John's by calling +591 341 7272 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +591 341 7272 phone number

Bolivia

+51 16 060 000

Click up if you have successfully reached Papa John's by calling +51 16 060 000 phone number 0 0 users reported that they have successfully reached Papa John's by calling +51 16 060 000 phone number Click down if you have unsuccessfully reached Papa John's by calling +51 16 060 000 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +51 16 060 000 phone number

Peru

(877) 547-7272

Click up if you have successfully reached Papa John's by calling (877) 547-7272 phone number 0 0 users reported that they have successfully reached Papa John's by calling (877) 547-7272 phone number Click down if you have unsuccessfully reached Papa John's by calling (877) 547-7272 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling (877) 547-7272 phone number

Customer Care Team

More phone numbers

Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

Papa John's social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 25, 2026
View all Papa John's contacts