CB Fast Food Chains Papa John's Complaints #62-81

Papa John's review: Manager abusive to client. Cannot use computer to order to avoid speaking to local acting manager.

Mary Landers Oxley of Waynesburg, US

Dec 28, 2020 7:41 pm UTC

On Dec 26 about 8 pm 2 pizzas were delivered to my home. We paid, tipped. My daughter noticed the pizza had another customers name on them.
Only 19.00 charged. I had paid 50 some dollars.

I called the local store explained. I was left on hold for at least 30 minutes. No one came back to call. Husband said hang up call back. I did.

I called instantly put on hold, waited 15 minutes. Hung up.

With no knowledge the store was aware of the problem I called back. They said a temporary manager would come to phone.
Waited. Manager answered said nothing. I was anxious to get the story out quick before put they hung up a 3rd time.
"I quickly explained problem. Manager started saying do not talk to me like a child. He didn't say he knew about problem and pizza was on its way."
Again told me I was treating him like a child as I listened. I put him on with my husband.

Why couldn't he have said when he came to the phone we figured it out your correct pizzas on the way.
"No he yells at me how was I talking to him like a child? While just set out a simple problem before they hung up. No way I knew he was fixing it."

Besides they are charging us 50 bucks for 2 meat lovers pizza. It is two much and cannot find correct rate. Cannot order in line.

So upsetting.. we use to order weekly. Have cut back on orders due to price. Do not not need to be verbally abused do to a simple error on their part.
Thanks

Desired outcome: I do not want to be verbally assaulted by your assistant manager.

0 comments

Add a comment

Papa John's - delivery driver took my money! 47

Papa John's - pizza dough uncooked 3

Papa John's - notes from a former pj employee 7

Resolved

Papa John's - fraud 2

Resolved

Papa John's - delivery map area

Resolved

Papa John's - bad service 9

Papa John's - Ignored by corporate / they don't care about service 1

Papa John's - that not a pizza 1

Resolved

Papa John's - Pizza

Papa John's - Food quality

View all Papa John's reviews and complaints

Papa John's Contacts

Papa John's phone numbers

8800 600 0020

Click up if you have successfully reached Papa John's by calling 8800 600 0020 phone number 8 8 users reported that they have successfully reached Papa John's by calling 8800 600 0020 phone number Click down if you have unsuccessfully reached Papa John's by calling 8800 600 0020 phone number 8 8 users reported that they have UNsuccessfully reached Papa John's by calling 8800 600 0020 phone number

Russia

+353 91 774 100

Click up if you have successfully reached Papa John's by calling +353 91 774 100 phone number 0 0 users reported that they have successfully reached Papa John's by calling +353 91 774 100 phone number Click down if you have unsuccessfully reached Papa John's by calling +353 91 774 100 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +353 91 774 100 phone number

Ireland

+357 77 777 760

Click up if you have successfully reached Papa John's by calling +357 77 777 760 phone number 0 0 users reported that they have successfully reached Papa John's by calling +357 77 777 760 phone number Click down if you have unsuccessfully reached Papa John's by calling +357 77 777 760 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +357 77 777 760 phone number

Cyprus

+90 444 7579

Click up if you have successfully reached Papa John's by calling +90 444 7579 phone number 0 0 users reported that they have successfully reached Papa John's by calling +90 444 7579 phone number Click down if you have unsuccessfully reached Papa John's by calling +90 444 7579 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +90 444 7579 phone number

Turkey

+973 17 506 070

Click up if you have successfully reached Papa John's by calling +973 17 506 070 phone number 0 0 users reported that they have successfully reached Papa John's by calling +973 17 506 070 phone number Click down if you have unsuccessfully reached Papa John's by calling +973 17 506 070 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +973 17 506 070 phone number

Bahrain

+86 108 329 7851

Click up if you have successfully reached Papa John's by calling +86 108 329 7851 phone number 0 0 users reported that they have successfully reached Papa John's by calling +86 108 329 7851 phone number Click down if you have unsuccessfully reached Papa John's by calling +86 108 329 7851 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +86 108 329 7851 phone number

China

+965 182 7272

Click up if you have successfully reached Papa John's by calling +965 182 7272 phone number 0 0 users reported that they have successfully reached Papa John's by calling +965 182 7272 phone number Click down if you have unsuccessfully reached Papa John's by calling +965 182 7272 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +965 182 7272 phone number

Kuwait

+82 15 778 080

Click up if you have successfully reached Papa John's by calling +82 15 778 080 phone number 0 0 users reported that they have successfully reached Papa John's by calling +82 15 778 080 phone number Click down if you have unsuccessfully reached Papa John's by calling +82 15 778 080 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +82 15 778 080 phone number

South Korea

+1 (242) 676-7272

Click up if you have successfully reached Papa John's by calling +1 (242) 676-7272 phone number 0 0 users reported that they have successfully reached Papa John's by calling +1 (242) 676-7272 phone number Click down if you have unsuccessfully reached Papa John's by calling +1 (242) 676-7272 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +1 (242) 676-7272 phone number

Bahamas

+591 341 7272

Click up if you have successfully reached Papa John's by calling +591 341 7272 phone number 0 0 users reported that they have successfully reached Papa John's by calling +591 341 7272 phone number Click down if you have unsuccessfully reached Papa John's by calling +591 341 7272 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +591 341 7272 phone number

Bolivia

+51 16 060 000

Click up if you have successfully reached Papa John's by calling +51 16 060 000 phone number 0 0 users reported that they have successfully reached Papa John's by calling +51 16 060 000 phone number Click down if you have unsuccessfully reached Papa John's by calling +51 16 060 000 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling +51 16 060 000 phone number

Peru

(877) 547-7272

Click up if you have successfully reached Papa John's by calling (877) 547-7272 phone number 0 0 users reported that they have successfully reached Papa John's by calling (877) 547-7272 phone number Click down if you have unsuccessfully reached Papa John's by calling (877) 547-7272 phone number 0 0 users reported that they have UNsuccessfully reached Papa John's by calling (877) 547-7272 phone number

Customer Care Team

More phone numbers

Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

Papa John's social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 25, 2026
View all Papa John's contacts