Panera Bread review: what service??? worst panera in area

I realize that getting help to service food can be difficult. But why bother giving out
table trackers if you don't have anyone to deliver the food. That's what happened to us.

We waited and waited and notices so were a lot of other tables. I got up and found our now tepid soup sitting at the counter along with 4 other orders slowly cooling down. Tried to find a manager — none around but 3 staff. One making the food, one taking orders and one just looking bored and confused near the order area.

I am a Panera member and I do add a tip to my orders, and usually the Panera's I go to are decent with service. This one has never been, but this was the worst experience yet.