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CB Fast Food Chains Panera Bread Complaints #162-181
Panera Bread

Panera Bread review: Wait time and customer service.

D
Author of the review
9:58 am UTC

Hello, I have been going to Panera Bread in a gateway located in Brooklyn. The wait time is over 20 minutes and the people who serve the food have nasty attitudes. The manager that was on duty didn't really care about my complaint and he allowed the young lady to be rude. I ordered the four cheesy pizza and I literally watched as this person took her time and then left it along the side after it came out of the oven. I believe she was overwhelmed but still that's no excuse. You guys need to be a little friendly to your customers. If we stop patronizing your restaurant where what would happen to your business, train your team and be a better manager. I wish I could have gotten the manager name. He was short light skin and bold. Concerned customer.

Desired outcome: disappointement

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  1. Panera Bread Contacts

  2. Panera Bread phone numbers
    +1 (855) 372-6372
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    Customer Service
    +1 (314) 984-1000
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    Legal Department
    +1 (312) 629-7219
    Click up if you have successfully reached Panera Bread by calling +1 (312) 629-7219 phone number 0 0 users reported that they have successfully reached Panera Bread by calling +1 (312) 629-7219 phone number Click down if you have unsuccessfully reached Panera Bread by calling +1 (312) 629-7219 phone number 0 0 users reported that they have UNsuccessfully reached Panera Bread by calling +1 (312) 629-7219 phone number
    Media Contact
    +1 (724) 650-5495
    Click up if you have successfully reached Panera Bread by calling +1 (724) 650-5495 phone number 0 0 users reported that they have successfully reached Panera Bread by calling +1 (724) 650-5495 phone number Click down if you have unsuccessfully reached Panera Bread by calling +1 (724) 650-5495 phone number 0 0 users reported that they have UNsuccessfully reached Panera Bread by calling +1 (724) 650-5495 phone number
    Manager
    +1 (303) 356-8374
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    +1 (314) 984-2444
    Click up if you have successfully reached Panera Bread by calling +1 (314) 984-2444 phone number 0 0 users reported that they have successfully reached Panera Bread by calling +1 (314) 984-2444 phone number Click down if you have unsuccessfully reached Panera Bread by calling +1 (314) 984-2444 phone number 0 0 users reported that they have UNsuccessfully reached Panera Bread by calling +1 (314) 984-2444 phone number
    CEO
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  3. Panera Bread emails
  4. Panera Bread address
    3630 S. Geyer Road, Suite 100, St. Louis, Texas, 63127, United States
  5. Panera Bread social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Panera Bread Category
Panera Bread is ranked 9 among 57 companies in the Fast Food Chains category
#07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar #11 Dairy Queen Dairy Queen

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