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CB Fast Food Chains Panera Bread Complaints #162-181
Panera Bread

Panera Bread review: Product / service

M
Author of the review
5:43 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Service: My experience was horrible! New employee was on the register and was not quite familiar with your menu, so when asked about a item she wasn't sure about it and how to ring up your items. I ordered your new terriyaki chicken bowl and a frozen strawberry lemonade slush (receipt says 16oz), well what I rec'd was not what you advertised for either items. I questioned the lady who was preparing the food and she just said yes it was correct. Oh and I forgot to mention, your cashier didn't know how to 3:give change back w/o the register telling her, she closed her drawer and owed me $3.01. So for $16.99 I wasted my money! Don't think I will visit again.. My name is Carla Johnson & I visited Panera @ 3107 Gammon Lane in Clemmons NC Cafe # 204990 on 6/6/21 @ 3:49pm.. may I mention your dining tables were dirty also, just wasn't a good experience. My email is [protected]@yahoo.com I would like a comment back please.

Desired outcome: I would like to hear from Panera Office

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  1. Panera Bread Contacts

  2. Panera Bread phone numbers
    +1 (855) 372-6372
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    Customer Service
    +1 (314) 984-1000
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    Legal Department
    +1 (312) 629-7219
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    Media Contact
    +1 (724) 650-5495
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    Manager
    +1 (303) 356-8374
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    +1 (314) 984-2444
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  3. Panera Bread emails
  4. Panera Bread address
    3630 S. Geyer Road, Suite 100, St. Louis, Texas, 63127, United States
  5. Panera Bread social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
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Panera Bread Category
Panera Bread is ranked 9 among 57 companies in the Fast Food Chains category
#07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar #11 Dairy Queen Dairy Queen

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