CB Fast Food Chains Panera Bread Complaints #162-181

Panera Bread review: No refund for missing item bad customer skill

Andrea mickens of Cypress, US

Apr 15, 2021 1:20 pm UTC

I did a curb side pick up order number [protected] my order was to be ready by 7:27 pm I sat outside to 8:10 in which I had to call into the location 260003 in Cypress Texas off north west freeway I was told they didn't have the potato soup I asked why no one came outside to talk to me was rudely told did I want anything else I explained now was told they would credit my account but was never given proof just the receipt for my 77.52. Order my card has not been credited and they establishment refused to answer when I called back I feel they were so rude and disrespectful I will never go here again my order was horribly prepared and service was horrible I will notify my bank of the charge since I wasn't credited back

Desired outcome: My refund of the order missing stuff

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Panera Bread Contacts

Panera Bread phone numbers

+1 (855) 372-6372

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Customer Service

+1 (314) 984-1000

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Legal Department

+1 (312) 629-7219

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Media Contact

+1 (724) 650-5495

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Manager

+1 (303) 356-8374

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+1 (314) 984-2444

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CEO

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Panera Bread emails

panerabreadcustomercare@panerabread.com

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Support

Panera Bread address

3630 S. Geyer Road, Suite 100, St. Louis, Texas, 63127, United States

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