I was ASSURED that I would be receiving my HOLD Deposit back ($75). The charge pended for 2-days and was taken. I still have not received funds back. This followed a terrible experience with dare I say, drug addicts living and working for the MOtel, because it's NOT a Hotel. No hot water and no WiFi as advertised. We did not stay the second night for fear of our safety and I was still charged, no money was given back.
Claimed loss: Hold Deposit - $75.Second Night (canceled) - $77.
Desired outcome: I would atleast like my HOLD DEPOSIT returned, This is not right. I will be following up. I have also contacted the BBB.
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