Outback Steakhouse reviews and complaints 2
View all 486 complaintsOutback Steakhouse - Steak and prime rib dinners
We were a party of six. One person ordered sirloin-shrimp combination, and the other ordered prime rib.
The sirloin had good tast but was so tough that it could not be cut with a knife or eaten. The prime rib was ordered medium-rare but more like medium-well. It had little flavor.
My general observation is that the quality of meat at the Joplin, Missouri, Outback Steakhouse has grossly detirreated over the years and needs to be addressed by upper management.
Desired outcome: Improvement in the quality of steak used for the meals at the location.
Outback Steakhouse - poor quality
On Monday 02/18/2013 at approximately 5:15pm we entered restaurant, impressed with atmosphere, condition of restaurant, service was acceptable. Steak dinners were ordered, cooked to satisfaction but the quality of the meat was absolutely terrible, steak was extremely tough, shrimp was overcooked and to hot to enjoy (spice wise), baked potato was cold. Neither meal was completed, waitress never once asked if the meal was acceptable. I completed a survey that evening stating the above complaints and have not received a response. I am hoping that I will hear something from someone with this form. Thank you for your time.
The complaint has been investigated and resolved to the customer’s satisfaction.
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