March 19, 2021 at approximately 10:00pm I was waiting in my vehicle at the Outback West Monroe, LA location when I witnessed a staff member who was possibly the manager being extremely rude and unprofessional towards a male customer. The customer attempted to explain his order was not correct when the Outback staff member completely disregarded his concern. Instead of addressing his concerns or correcting the order, the staff member began screaming "get away from my store" and called law enforcement when the customer asked to receive a refund due to her refusal to correct the order. When law enforcement arrived the Outback staff member refused to provide her name or provide the customer with a refund.