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OurTime.com
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1.2 194 Reviews

OurTime.com Complaints Summary

7 Resolved
187 Unresolved
Our verdict: If considering services from OurTime.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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OurTime.com reviews & complaints 194

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Newest OurTime.com reviews & complaints

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J
4:15 am EDT
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OurTime.com scammer

taken over a month with 4 requests from the company to cancel my subscription.
I'm unable to log onto this site to account my account.

They have taken a further 1 months subscription from my bank account and still no reply from this scam company

Its time someone investigates this scam and put a stop to this site as they are ripping people off

PLEASE HELP ME

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Update by Julie de tisi
Sep 01, 2018 12:25 pm EDT

This is arguably the worst Customer Service experience I have ever encountered.
Our Time is a scam site that takes your money, but there are no easy methods for cancelling your subscription with them.
PLEASE TAKE THIS AS A WARNING - DO NOT SUBSCRIPE TO OURTIME, THIS IS A TOTAL RIP OFF.
OUR TIME IS A SCAMMER
OUR TIME IS A SCAMMER
OUR TIME IS A SCAMMER

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S
12:25 am EDT

OurTime.com incognito

I have been trying to cancel my subscription to this, I feel as though every obstacle possible is being put in my way.It said my password was incorrect which it wasn't and now that I have changed my password it says it's incorrect.I want my subscription cancelled and I would like to take this complaint further, l will also inform PayPal that I am trying to cancel

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9:34 am EDT
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OurTime.com beware of "george bonifant" and his aliases

Face Book that name to see the photos they are posting.

Of course, profile pulled.
their addy:
[protected]@gmail.com
[protected]

I did not contact them other than through a blind e-mail address twice, when I figured out it was pfishing.

I hope these photos are or someone whose identity is being stolen. I have contact a bona fide person by that name and alerted him.

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J
1:26 am EDT
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OurTime.com charges without, authorization no way, to stop charges problem with hackers and scammers

I cancelled my Our Time.com account within the last two weeks and received an acknowledgment of that cancellation. Previously I had been billed for an additional 6 months that I did not want but there was no option to stop that charge. I wanted it refunded but could not find a link on how to do so. Now I received a notification that my PayPal Account is being charged again for a subscription that I had cancelled and did not authorize for an addition amount of over 174.00. The link to stop if the subscription was not authorized, does not work. I no longer have either my account number or password but my screen name, or code name was: hope4jrsp. Tonight's notice came on my gmail account: [protected]@gmail.com, though I originally signed up on [protected]@live.com.I want this charge removed immediately. I will contact PayPal and tell them to stop this charge as it was not authorized. I tried stopping the additional 6 months previously billed that did not give me an option to do so. Also, hackers from that site got into my private email without my authorization. And responses from other women, as well as men. Not wanted. I want all automatic renewals which I did not authorize, stopped. Please respond. Thank you. June St. James-Pfouts [protected]@live.com

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A
10:18 am EDT
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OurTime.com unauthorized removal of money from paypal account

I started my subscription for ourtime March 11, 2018. I started connect me April 15. I cancelled the service I believe in may. You took out from my PayPal account an unauthorized amount of $44.82. Please return the money to my account. I cannot make this complaint any longer than this as there is nothing more to it. Please resolve it. Thankyou. Viki Edson

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B
6:53 pm EDT
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OurTime.com Our Time Online Dating

I am raising a concern on behalf of Michael Franklin, Erin, Ontario. He is currently away on business. Michael and I met on line and have been privately communicating for several weeks. Much to my surprise, his photo and some of his profile has appeared on my new matches twice in the last few weeks with one of standard opening phrases, ie. I like your profile. As well, a friend of mine claimed she had been chatting with him just this morning and showed me his message. Michael adamantly denies any contact with this person, or anyone else and confirms he has stopped using the site and he and I both wish to have our profiles removed. I believe a fraud may be in place using his photo and I would insist an immediate investigation be started immediately. You can contact Michael via his email to confirm this.
Cathie Hayes

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T
10:41 pm EDT

OurTime.com my gmail account

So I don't use our time, but apparently have the free account maybe through match.com. Today I got an email on my gmail account stating he didn't get a response from leaving a message on our time and was reaching out via my gmail. I expressed that I was not interested and subsequently received three more emails, different names but exact same script. Despite the probable scam aspect, how are they able to access my private email through ourtime? I thought my personal email would have been private information and I'm very irritated over scammers accessing it.

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J
6:38 pm EDT

OurTime.com repeated threatening emails from ourtime/senior people meet

Here is the content of the emails from the following address:mailto:[protected]@peoplesmeet.com

"[final notice]" [act fast] ticket #13844 "in regards to your debit transactions"!

Dear ourtime.com/seniorpeoplemeet.com user,

Thank you for using ourtime.com/seniorpeoplemeet.com! Your request has been approved and a credit in the amount of $96.10 will be debited within 2-3 hours.

Some banks take longer to process than others, but it should appear on in your account within few minutes.

We hope that this information has addressed your concerns completely. Should you have further questions, you may contact customer care by clicking here.

If you are unable to login or you didn't do this, please click here and reference your username.

Best wishes,
Ourtime.com/seniorpeoplemeet.com customer ca

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A
2:04 pm EDT
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OurTime.com 3 scammers on the sites

I just happened to meet 3 scammers, all of whom requested money or other very strange statements.
1) One of them, when I searched for tel #, it was recorded as a scammer of romance web: His (fake?) name is Kevin Connor with e-mail [protected]@gmail.com and tel#[protected], he said he is a retiring general of army deported to Syria
2) second one: Giovanni O'Mahony e-mail: [protected]@gmail.com, tel: [protected], he has a site in Linkedin, first in Beverley Hills now Miami Beach. Oil dealing from Alaska, requested money transfer
3) John Corvi: Oil engineer, saying working in Alaska, requesting money because of explosion accident, which was never reported. I erased his e-mails (they were so romantic, amazing, stupid of me). His tel # was [protected]
So disappointed at this site. Although I did not check 2 &3, probably there might be a scammer report. I found (1) by searching phone #. Thanks. [protected]@gmail.com

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K
9:22 am EDT

OurTime.com being charged for service I do not use!

Please refund $127.74 for which I was charged on 06/22/2018 as I do not use or am even familiar with this account. I was alerted from my bank that I was charged for this and then also became overdrawn and charged another $30.00 fee on top of that. I cannot afford this nor want this service. I do not have a login and this site is very aggravating as to which I type anything now because of a 350 character limit.

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K
4:52 pm EDT
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OurTime.com change of important information.

The beginning of this month, I paid for one month's profile. It was Karen [protected]@Kare40.com. Because of computer problems, my computer had to be completely reprogrammed/stripped and I have a whole new account. What I paid for the one month; I should be continuing receiving your service and the change of account I should NOT be charged for. I deserve my time left. Please to keep your good reputation.
Karen Rogerson
Karen.[protected]@gmail.com
361 Woodland Heights, Rhinelander, WS 54501

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C
10:47 pm EDT

OurTime.com mature dating site

BEWARE BEWARE of this fraudulent site
Signed up and paid for a 30 day subscription.. after 1 week my profile was hacked, and I started to receive multiple messages from women throughout the world. None in my locale.. BTW I had signed up for man for man
At 2weeks I contacted the customer service with complaint and request for refund as The profile was not my profile
I was told they do no refunds. I stopped the automatic renewal immediately. Even received confirmation it was cancelled..
3 months later they started to make credit charges for a higher level Of service
I again phoned Customer Service, and was told My profile had been renewed at the higher level of service. i DID NOT DO THIS
I again told them my profile had been hacked, and closed several months ago, and the automatic renewal stopped
I asked for the charge to be refunded, and was again told they make no refunds
After some terse conversation she looked at the profile, but made no comment .
I said I was filing a complaint with thenFCC, and miraculously she said they would refund the $111. Charge along with a $3.99 service charge, and delete my profile.. The credit did go through after a few days
This site is a scam. Be very cautious, and monitor your credit charges.. it was about exactly 3 months after the first charge

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V
6:50 pm EDT

OurTime.com billed for more than I wanted, the free browsing website was so misleading

I was billed over $111. and change. Originally I just wanted to browse for free then I got lead to other directions, I was willing to pay $3.99 but before I knew it I accidently hit a button that charged me over $100, I imeditally called and since it was after business hours I couldn't get through and figured it was a bogus site.
I called my bank and imediatley disputed the charge which they granted but was
later reversed for reasons that are still unknown to me.
After calling numerous times I was told that I would have to wait 60 days for any refund, so I did, after calling more times I talked to Jesse a few times and he said that he was going to submit the complaint to his supervisor, I called again on June 14th spoke to Jesse again and he said that his supervisor was waiting for a response from corperate and would email me as soon as he heard something.
I check my emails daily and finally today I spent my lunch hour calling Ourtime to speak to customer service only to be told that a email was sent on June 15th [which it wasn't, I checked both spam as well as my trash and nothing] to imform my that because I used the membership I could not get a refund, I have never used this site and feel that the money was stolen from me.

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N
11:25 am EDT

OurTime.com dating service

I did not sign up for this dating service but started getting "flirts" in my email. I opened the emails and found the profile of another Lloyd in Lancaster, SC. I contacted Our Time at their Customer Support line 866-727-8920 9 to 5 M-F. The operator who took my call was not very supportive. It took 4 tries to get the problem explained to her. When I finally walked her through finding out the email of the real member, she helpfully said "Isn't that you?" When I explained she needed to research this problem because I was getting someone else's email and the client of her services was not getting what she was paying for. The operator could have cared less.

This is terrible customer service and an invasion of my space.

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J
5:25 pm EDT

OurTime.com like your profile

I like to report Grandpaclifton. He a big scammer. We started talking everthing goibg good. Till he used my cell number to message me a Google voice verification code. Which vis a scam to get into your account. I closed my email. My card i used to pay for one month, is no longer good. He claimed to be in California now on Business, I ask him to send me a picture of where he was he said no. Then we never talked again. Please he needs to be removed from your site. NOW...

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8:16 pm EDT
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OurTime.com romance scammer

I met a user on Ourtime in late April. His user name was Red46900. We started communicating on site, then on Google Voice bc I didn't want to give my real number until I knew him better. We eventually exchanged cell numbers and started communicating on a regular basis. He told me his real name was Michael or (Micheal) Rodrigo Ramos. He said he was 54 on Ourtime profile and from Tipton, Indiana. Later he told me he was 52 and from Elkhart, Indiana and that his boss set up his profile for him and mistakenly gave the wrong age and that the town was wrong because they were working in that town the day they set up the profile. He said he was widowed and had a 15 year old daughter. Said he was a civil engineer/contractor. When we first agreed to talk on the phone, he sent me a text and warned me he had a Spanish accent because he lived in Spain until the age of 11 when he moved to US with his parents. He is very smooth and gave lots of details about his life and job. He communicated regularly but never even hinted about asking for money. About five weeks into our "relationship" he asked to send me something and sent me 2 dozen roses and a box of chocolates. I started to notice some discrepancies in his stories and could not find him on google anywhere. He sent me pics immediately of him and pics of him and his daughter. One pic had an office building in the background that said it was in Hoboken, New Jersey. When I asked about that, he told me he and his daughter recently moved to Indiana from New Jersey so he could be close to his mother. We talked about meeting but he soon found out that he got a ten-week job in Florida building a bridge and we would have to wait until August when he finished the job. When I started pointing out inconsistencies in his story, he became vey defensive and had every excuse in the book. He suddenly didn't know how to text pictures and said he couldn't video call bc he didn't know how. Finally, this weekend he agreed to send me a picture of his driver's license to prove that his name and picture, etc. matched. I got it today and it is a fake driver's license. Where his signature should be, you can see the name of the website where he ordered the fake license. It's called ID Master.Top.

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L
7:14 pm EDT

OurTime.com scammer

His Handle name: bemylady12345

He contacted me around May 1, 2018. He told me his name was Frank Forsberg and was a fund manager. We started communicating via regular email- [protected]@gmail.com, tel # +[protected]. He said he lived in Houston.

He claimed he had to go on a business trip to Europe, including Germany. He wrote that he believed we had a future together. After emails everyday through June 5th when he asked me for my full name and address because he needed to send me some documents in order to close a business deal and he wanted to put my name on them and sent to me.

I told him we have never met in person and did not know him well enough and could not agree to that and he stopped all communication. He did not ask for money but I suspected that would have been the next step.
He claimed to work for Ziga Investments Limited, which I don't believe to be a real company based on my research.
He had called from different telephone #'s supposedly from Sweden and Germany:
+[protected] and
+49 157 [protected]

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7:52 pm EDT
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OurTime.com possible scam

On 6/6/18 I been having a conversation by the name of James Oliver. I told my son about it, and immediately he said he thought he was a scammer. I then looked on your website on how to spot a scammer and he matched just about all of the warnings. First he asked me to begin emailing. Second, he said he was from the US but is in Istanbul on business. I went back to Ourtime.com and his profile is gone. He said he was born in Germany, but was brought up in the US. His grammar tells me he wasn't educated in the US. He's telling me all kinds of things like he thinks I'm his soulmate, where would I want to go on a honeymoon...just way too much way too fast. His email acct. is [protected]@gmail.com. Is there anyway you can look into this to see if he has done this in the past. I'm worried that by clicking on to his email that he could instal malware. Please give me some advice so I know what to do.

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1:25 pm EDT
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OurTime.com scamming profile

I was contacted by Charles L Nilsson thru my online profile. He represented himself as business man living in Denver. He asked me to start a conversation via my email and to withdraw from the on line site while we were communicating. Eventually hebtold me he had travelled to Turkey on business, where he said he was arrested. He wanted me to send funds. I did not.

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Tobey Carter
, US
Jun 04, 2018 11:27 am EDT

Coolcatchfish.. from Reno, Nevada
Wanted to contact my mom outside of ourtime website immediately.. tell her everything she want to here.
how wife died from cancer etc.. he believer in fate.. then supposedly flies to dubaii and guess what he needs 13k.
his facebook profile only has 2 friends. he claiming to be 65. SCAMMER

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6:08 pm EDT
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OurTime.com I was the victim of a scam

I was messaged by a woman BklynBabe43 on April 7, 2018 she told me about a friend of hers who saw my profile and really liked it. she gave me a little bit of info about him and said he really liked my smile but he had never tried online dating before. She gave me his email address [protected]@aol.com.

So like an idiot I contacted him and he sent me pictures of somebody. He claimed to be an engineer specializing in complete electrical systems, medium voltage-power distribution. He claimed to be working on a big project that would secure his retirement. Then he was awarded the contract and he lost his luggage and his wallet and I am the only one in the whole world who could help him. He asks for $5000 and I tell him I tell him, two days later he asks for $10, 000 he's desperate. Three days later he asks me for $3000 pleading. So I told him I have no money to give him and I can't get any. I haven't heard from him since.

This guy was good he knew all the right things to say. He would send me love letters and loves songs and promise to love me forever.I could see right through him but someone else might not.

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