CB Cleaning Services / Laundry Orkin Complaints #62-81

Orkin review: Will not get rid of mice in crawl space

JamesEargle99 of US

Aug 24, 2020 4:55 am UTC

Verified customer

I had problems with mice in my crawl space in 2019 and now in 2020. Orkin couldn't get rid of mice in 2019, but I was able to get rid of them at $300 expense and lot of labor, in addition to orkin service fees. Had an injury, surgery, disabled and in a wheelchair so I cannot do the same work in 2020 as I did in 2019 to get rid of mice this year. Hear exact same mouse sounds in 2020, in may I asked orkin to please get rid of them, even captured video of three mice in crawl space. Orkin found two dead mice in past two months, but they claim the noises I am hearing are not mice, even though same sounds, patterns and react to my actions above them, banging on floor, yelling, sirens. Asked orkin in 2019 and 2020 to bring in a mice expert but have refused both years. I am forced to listen to mice chewing, gnawing sounds every day, becomes extremely frustrating and worried about damage they do. Orkin's bait boxes and traps do not work very well since I hear sounds every day, but they claim they are doing everything possible. I told them repeatedly that I wanted them to honor the orkin national service guarantee to control pests. Well, that hasn't happened yet and must sit in my wheelchair and listen to mouse sounds all day long.

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