Menu
Write a review
File a complaint
O'Reilly Auto Parts

O'Reilly Auto Parts review: False store window advertisement

P
Author of the review
5:48 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

On 12/11/20, window advertisement showed 5 quarts of castrol motor oil plus an oil filter for 27.99, clerk went to retrieve items for me and told me it would come to 41.00. I said I wanted window special, he said it was window special. Asked how do you go from 27.99 to 41.00? Then said window special was no longer valid, as of today 12/13/20, sign is still up, that is a form of bait and switch in my book. If advertisement is posted, shouldn't I get it for that price, clerk said he couldn't do anything about it, while he was clearly very annoyed that I was calling him on the sale price. I said ok thank you anyway and walked out, drove 2 blocks down the same street to autozone, got the exact same items that were being sold for 26.99, 29 dollars and change out the door. I usually go to oreillys for my auto parts needs first before auto zone, but I am gonna start going to auto zone now first, they appear to have their act together more than oreillys does

0 comments
Add a comment

More O'Reilly Auto Parts reviews & complaints

O'Reilly Auto Parts - ripping people off 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
O'Reilly Auto Parts - battery scam 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
O'Reilly Auto Parts - racial, sexual harassment and discrimination 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
O'Reilly Auto Parts - awful place
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all O'Reilly Auto Parts reviews and complaints
  1. O'Reilly Auto Parts Contacts

  2. O'Reilly Auto Parts phone numbers
    Click up if you have successfully reached O'Reilly Auto Parts by calling +1 (888) 327-7153 phone number 0 0 users reported that they have successfully reached O'Reilly Auto Parts by calling +1 (888) 327-7153 phone number Click down if you have unsuccessfully reached O'Reilly Auto Parts by calling +1 (888) 327-7153 phone number 0 0 users reported that they have UNsuccessfully reached O'Reilly Auto Parts by calling +1 (888) 327-7153 phone number
    Online related questions
    Click up if you have successfully reached O'Reilly Auto Parts by calling +1 (417) 829-5727 phone number 0 0 users reported that they have successfully reached O'Reilly Auto Parts by calling +1 (417) 829-5727 phone number Click down if you have unsuccessfully reached O'Reilly Auto Parts by calling +1 (417) 829-5727 phone number 0 0 users reported that they have UNsuccessfully reached O'Reilly Auto Parts by calling +1 (417) 829-5727 phone number
    General Information
    Click up if you have successfully reached O'Reilly Auto Parts by calling +1 (800) 755-6759 phone number 0 0 users reported that they have successfully reached O'Reilly Auto Parts by calling +1 (800) 755-6759 phone number Click down if you have unsuccessfully reached O'Reilly Auto Parts by calling +1 (800) 755-6759 phone number 0 0 users reported that they have UNsuccessfully reached O'Reilly Auto Parts by calling +1 (800) 755-6759 phone number
    Customer Service
    More phone numbers
  3. O'Reilly Auto Parts emails
  4. O'Reilly Auto Parts address
    233 South Patterson Avenue, Springfield, Kansas, 65802-2298, United States
  5. O'Reilly Auto Parts social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 31, 2026
  7. View all O'Reilly Auto Parts contacts
O'Reilly Auto Parts Category
O'Reilly Auto Parts is ranked 2 among 325 companies in the Auto Parts and Repair Stores category