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O'Reilly Auto Parts

O'Reilly Auto Parts review: Awful customer service

B
Author of the review
5:13 pm UTC

Oriellys in warrensburg, mo!

Measured my belt... Started to go get it, and phone rang... I stood waiting for 10 min, while he chit chatted with someone, got pissed, told him to give me my damn belt back! I'll go somewhere that has time to help the customer right in front of you! Very inconsiderate! Didn't get his name younger guy dark short cut hair

Desired outcome: He needs to be reprimanded ,taught how to do customer service the RIGHT WAY ! Or get rid of him and hire someone who knows how to take care of your customer in front of you !

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    233 South Patterson Avenue, Springfield, Kansas, 65802-2298, United States
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    Jul 31, 2026
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O'Reilly Auto Parts is ranked 2 among 325 companies in the Auto Parts and Repair Stores category