L Jul 30, 2019

How did this company get such a monopoly? The bill just keeps going up every few months with less services. You can call to try to negotiate the charges - sometimes they give you a promotion - most of the time "there is nothing available" to lessen your bill.
I was promised no rate change for 2 years in September 2018, but by December, the bill was already going up. After 2 more phone calls, each over a half hour, and with 2 promises of a suporvisor to return my call, the 1st time no call at all, the 2nd time, 5 days later I received a return call, but alas, there was nothing to do to lessen my bill...
The area I live in does not offer Verizon service, and the few other options we have
have poor reception. Our hands are tied and Optimum knows it. Very sad indeed.

Post your comment