The complaint has been investigated and
resolved to the customer's satisfactionResolved OnePlan Insurance — complaint of service
resolved to the customer's satisfaction
Fristly, I get turned away from a hospital because according to one plan, my medical insurance has been cancelled, and they refuse to allow me to be seen by a dr. Dislocated knee, torn legaments. Only to find out on the monday, that it was a system problem, my monthly fee is payed in advance, however, my service was cancelled. Secondly, to get your money refunded from consultation visits, all 7 e-mail requests went ignored and unattended. Thirdly - not many dr's, dentists or specialists will accept the medical insurance, why, becasue of their shocking service, and non payment methods. Fourthly - when I called to complain, the consultatn lauged at me, and put the phone down. Absolutly shocking! This matter is being taken furtehr
The complaint has been investigated and resolved to the customer's satisfaction.