OMGHotels.com review: Scam company dont use!

Booking was made for VIP experience for a show and I upgraded my hotel which was an additional cost, and no vouchers received. I called the hotel to check if I was booked in and they confirmed I was, but was then subsequently cancelled soon after. Emails state not to chase until 48hrs before, I had concerns so chased 120hrs before to then be told the day before there was an error with hotel booking system and theatre had released my tickets. Appears this happens to alot of people! Ive then be offered to watch the show with added extras etc to which I've declined as I had 1 week off and had to arrange to watch the show at an additional expenditure to myself. They refuse refunds even though there the ones that cancelled the experience. DO NOT USE THIS COMPANY. You will be severely disappointed. I am now escalating this and involving those necessary to get my full money back that I am entitled to. Absolute scam artists - you have been warned!