Omantel — Caller tune
After having complained through email and two complaints on customer care no action has been taken since a month for my below problem.
My mobile number had normal caller tune which was changed by Omantel without my knowledge a month back.
Despite of requesting through email and customer care service - who promised me it will be changed, my caller tune has not been reverted back to normal ring.
1.It is legally wrong to change the caller tune of any subscriber without their consent.
2.Repeated request for changing back to normal has been ignored.
Now I think a better option will be switch to other service provider like Oreedo who hopefully will be more professional.