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CB Casual Dining Olive Garden Complaints #62-81
Olive Garden

Olive Garden review: Bad service

J
Author of the review
7:22 pm UTC

I am highly disappointed and dissatisfied with Olive Garden company and restaurant. This address is 4117 Chesapeake Square Blvd, Chesapeake, VA 23321. If I could rate this restaurant a 0 right now, I absolutely and completely would. I have a dairy allergy and informed the "Olive Garden team member several times over the phone. For pick up, I took a bite, ate one of the bread sticks, and immediately broke out in hives everywhere. When I called directly over the phone to inform the to go team member specialist, I was directly hung up not only once but twice. After patiently calling back and waiting on hold for a manager, it seemed that the manager had a bit of a temper. The manger was rude, inconsiderate, and very impatient. It was particularly very stressful when the manager refused to listen to me and kept cutting across me over the phone the whole entire time. It is the manager job to make sure the workers are putting, filling the right, and correct orders in especially, if someone has a severe allergy. All of my bread stick orders were incorrect and 12 dozen bread sticks were ordered over the phone NOT online. Not only that, but the manger expected me to go all the way back and travel long distance to Olive Garden after having a full breakout episode, to re do my order only for tonight instead of just giving me a full refund back or having me come back tomorrow. The manager never even informed me when I was going to receive an amount or refund back after immediately hanging up the phone directly in my face, which was highly unprofessional. This was inconvenient for me and could have definitely been addressed better. Not only that, but I had to call back twice and ask these questions again because the manager directly hung up the phone in my face. It is a shame that as a customer, I could not enjoy my meal and eat it because of a breakout episode, which could have been prevented it's truly a shame. I highly commended Olive Garden restaurant of having the best customer service, skills, and valued this company however, I am a little concerned if I want to support, order anything from this company, and restaurant again.

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  1. Olive Garden Contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
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    +1 (800) 248-4935
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    Gift Cards - USA
    +1 (888) 888-3341
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    Gift Cards - Canada
    +1 (844) 645-6925
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    Customer Service
    +1 (800) 331-2729
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    Guest Relations
    +1 (626) 821-0636
    Click up if you have successfully reached Olive Garden by calling +1 (626) 821-0636 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (626) 821-0636 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (626) 821-0636 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (626) 821-0636 phone number
    General Manager
    +1 (407) 245-4336
    Click up if you have successfully reached Olive Garden by calling +1 (407) 245-4336 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (407) 245-4336 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (407) 245-4336 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (407) 245-4336 phone number
    Guest Relations
    +1 (847) 428-1981
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  3. Olive Garden emails
  4. Olive Garden address
    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
  5. Olive Garden social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 30, 2026
  7. View all Olive Garden contacts
Olive Garden Category
Olive Garden is ranked 3 among 23 companies in the Casual Dining category
#01 Red Lobster Red Lobster #02 Cracker Barrel Cracker Barrel #03 Olive Garden Olive Garden #04 The Cheesecake Factory The Cheesecake Factory #05 LongHorn Steakhouse LongHorn Steakhouse

Most discussed Olive Garden complaints

Cold food, management
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