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Olay

www.olay.com

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Olay Reviews 1

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Olay Quality of product

Hello I'm writing you today sadly because I've used your soap products over 20+ yrs and within the pass 2-3 yrs or so I've noticed a change and the soap makes my body feel so dry and Irritating as if the Ingredients has been changed Modified in so way. That I've changed my brand of soap to Dove I was highly disappointed because I've been using Olay for so long I just loved it but with the downgrade I feel the soap has made, the bars as gotten smaller prices has increased while the Quality decreased. If you where to go back to their original product I will return as a customer but until then I'm sadly to say that I can't buy your products any longer.

Recommendation: Stop buying until they return to original ingredients

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Olay Complaints 10

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4:13 am EDT
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Olay Frustration with Olay cream and customer service experience

So listen up y'all, got my hands on some Olay cream and it was not a pleasant experience. The darn jar came to me all busted open with half the cream smeared all over the place. It's a shame, 'cause I decently showed it some love and kept it safe like a treasure - maybe it just wanted to be free?
Anyway, the real annoying part was having to deal with their customer service. I hopped on the phone- line to try to rectify things, but little did I know I was in for a ride. It took chatting with not one, not two but THREE representatives before I finally got a refund. What a darn mess.

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3:48 am EDT
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Olay Review: Olay Clay Stick Pore Detox Mask - The Bee's Knees for Pore-Cleansing

I gotta say, this Olay Clay Stick Pore Detox Mask is really the bee's knees! I mean, it's so easy to put on, you don't have to worry about any mess or drips. Just slap it on your face, and voila! It's also really good for us oily-skinned folks. You can feel it pulling out all that excess oil and dirt from your pores.

And let me tell you, they have like 4 different options to choose from, which is pretty dang cool. But I always go for the charcoal one, because it just feels so satisfying watching all that gunk get sucked out of my face. Plus, it helps keep my skin looking nice and smooth.

So yeah, if you're looking for a good pore-detoxing mask that won't make a mess, I highly recommend this one. Olay's really got it going on with this Clay Stick Pore Detox Mask, ya'll.

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2:04 am EDT
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Olay Disappointing Experience with Olay: Fresh Water & Lavender Body Wash

I recently picked up a new body wash from Olay's website. The scent I chose was Fresh Water & Lavender. Unfortunately, after using this product for a little while, my body broke out in an uncomfortable rash. I had to visit my doctor's office to get some help with managing it. I'm disappointed that this product didn't work out for me, and I'd love to speak to someone from Olay about this experience. I hope that they can help me figure out what happened and find a more suitable product for my body's needs. Thank you, Janis Carter.

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Is Olay Legit?

Olay earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Olay to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Olay is known for their high standards and safety. If you're thinking about dealing with Olay, it's wise to check how they handle complaints.

The age of Olay's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Olay.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Olay.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a olay.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Olay as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Olay and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Olay.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Olay has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Olay. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Olay Fraud Alert: Olay.com Charged My Account $1500 Four Times!

I swear, I can't even believe my eyes! I thought I was seeing things when I logged into my bank app and saw not one, not two, but FOUR transactions for almost $1500 charged to my account from Olay.com. I mean, what the heck!? I've never even spent that much at one time, let alone four separate times! My heart was racing, and I was fuming mad!

I immediately got on the phone with my bank's fraud department to report the fraudulent charges and dispute them. But, a week later, we're still going back and forth with Olay.com and my bank trying to straighten this mess out. It's been a nightmare!

Honestly, it just goes to show you that companies like Olay.com are more worried about making a quick buck than being a reputable and honest business. It's a shame that it's come to this, but at this point, I wouldn't recommend anyone trust them with their money or personal information.

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Olay Disappointing experience with Olay Age Defying Vitamin E moisturizer - review

I have used Olay products for over a decade and have always been satisfied with them. Recently, I bought a package of Olay Age Defying Vitamin E, just like always. However, this time around, I noticed something wasn't right. Unfortunately, the moisturizer seems to have dried out my skin like no other before. My skin feels rough and dry, which is particularly unusual for a product that is supposed to help defy the effects of aging. Moreover, the cream caused a vaginal infection, which is an issue I have never experienced before with Olay products.

Overall, I am very disappointed with this Olay product and will be steering clear of it in the future. I had come to expect quality and effectiveness from Olay, but this package has proven to be a real letdown. I hope the company resolves this issue and puts back the quality in their products that made them so popular among women of all ages.

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Olay Olay Products: A Review of an Unfortunate Ordeal

So, I tried to get my hands on some Olay products, but let me tell you, it was a whole ordeal. First of all, my package got stuck in Maryland for what seemed like forever! I thought I was never going to receive it. I reached out to Olay and thankfully, they replied back. But even after all that, my package was still nowhere in sight.

I decided to take matters into my own hands and contacted PayPal. I provided them with proof of mailing and the emails I had with Olay. They were able to get my money refunded, thank goodness!

To be honest, I was really looking forward to trying out their product, but after all the hassle, I really don't think it's worth it. I'll be taking my hard-earned dollars elsewhere.

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Olay Olay Skincare Products: An Impressive Find for Skincare Newbies

i am not much of a beauty products guy but i thought i should start taking care of my skin since i am getting up there in age. so i tried some olay skincare products and i have to say, i am pretty impressed. i have only been using it for a little while now but i am already starting to notice a difference. my skin feels smoother and softer than before and i am definitely going to keep using it. i also like how it doesn't leave my skin feeling greasy or oily like some other products do. the only downside for me is that it didn't give me the transformative effect that i was hoping for. but overall, i am really happy with my purchase and would definitely recommend olay products to anyone looking to take better care of their skin.

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Olay Unsatisfactory Customer Service and Near-Expiration Products: My Disappointing Experience with Olay

So, I was pretty ticked off when I got hold of some Olay products that turned out to be close to their expiration date. I mean, come on, Olay! What were you thinking? It's like they're trying to set their customers up for failure or something.

Anyway, I decided to reach out to Olay to try and get these products returned. I had a good deal on them, but I wasn't about to use products that were only going to last me a hot minute.

But Olay wouldn't budge. They wouldn't let me return the products for no good reason. I mean, what kind of customer service is that? I wasted so much time and money on these products, and now I'm left feeling pretty ripped off.

Needless to say, I won't be buying any more Olay products anytime soon. So if you're thinking about jumping on one of their deals, I'd think twice before handing over your hard-earned cash.

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Olay Disappointed with Olay: Can't Get Help Without the Box!

I been using Olay face cream for so long, it's part of my daily routine. But, the other day, I noticed the pump on my bottle wouldn't work no more! So, I buy another bottle but when I call the company for help with the old bottle they say they can't do nothing without the box it comes in. Who has the box for a product they already using? I ain't very happy with this company right now and might have to switch to something else. 'Cause seriously, ain't nobody got time for all that box keeping!

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Olay Disappointing Experience with Olay's Website: Lost Package and Excessive Refund

I was really excited about trying out the new skin brightening cream offered on Olay's website. I placed my order and waited eagerly for it to arrive within the week. However, after a few days, I started to notice that my package wasn't making its way to me. According to the tracking number, it had been stuck in Maryland since May 29th, even though it had been just 20 minutes away from my house in Kearny, New Jersey for three days. This really had me worried!

Thankfully, I was able to reach out to the customer service team and they were quick to respond to my concerns. They told me that my package seems to have been lost in transit and offered to refund me. While I appreciated the gesture, the amount they refunded me was way more than the cost of the product I had ordered. I was left wondering what was going on.

Overall, I felt like the experience with Olay's website was really disappointing. While the customer service team was helpful, it was frustrating to deal with a lost package and a refund that seemed excessive. I hope they can improve their services in the future so that other customers don't face the same issues as I did.

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Overview of Olay complaint handling

Olay reviews first appeared on Complaints Board on May 17, 2023. The latest review Quality of product was posted on Nov 13, 2023. Olay has an average consumer rating of 1 stars from 11 reviews. Olay has resolved 0 complaints.
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  1. Olay Contacts

  2. Olay phone numbers
    +1 (800) 285-5170
    +1 (800) 285-5170
    Click up if you have successfully reached Olay by calling +1 (800) 285-5170 phone number 1 1 users reported that they have successfully reached Olay by calling +1 (800) 285-5170 phone number Click down if you have unsuccessfully reached Olay by calling +1 (800) 285-5170 phone number 1 1 users reported that they have UNsuccessfully reached Olay by calling +1 (800) 285-5170 phone number
  3. Olay social media
  4. Jenny
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    Jun 16, 2025
Olay Category
Olay is ranked 9 among 116 companies in the Skincare category

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