Paula's Choice
Reviews and Complaints

Paula's Choice, let me tell you, their customer service is basically non-existent. It's a real bummer, you know? You wait for weeks, just hoping that your order will finally arrive, and when you try to reach out to their customer service, crickets. No response whatsoever. Can you believe it? I've been a loyal customer for years, spending a boatload of cash on their products. It's absolutely mind-boggling!

I recently shelled out a hefty $25 for overnight shipping on a massive $300+ order from Paula's Choice. Boy, was I in for a disappointment! The delivery took forever to arrive, making me question the effectiveness of their so-called "overnight" service. Seriously, what a letdown!

Now, let's talk about their customer service. It's an absolute joke! I tried reaching out to them through their live chat feature, but guess what? It didn't work! Talk about frustration. And don't even get me started on their telephone service. It's as useless as a broken pencil. I couldn't get through to a real person no matter how hard I tried. What a waste of time!

To add insult to injury, I discovered that the ingredients used in Paula's Choice products can be found in other, more affordable brands that work just as well. Why pay a premium for something that you can get for a fraction of the price elsewhere? It's mind-boggling!

All in all, I must say that I find Paula's Choice completely useless as a brand. Their overpriced shipping, non-existent customer service, and lack of unique ingredients make me question their value. Save your hard-earned money and explore other options that offer the same results without breaking the bank. Trust me, you won't be missing out on anything special with Paula's Choice.

I recently made a purchase on 11/14/21 from Paula's Choice website, and I must say, I am quite disappointed with the service. It has been quite some time now, and I still haven't received my jacket. The only communication I have received from them was an email informing me that my item has been shipped. However, I have received this same email not once, not twice, but three times, and yet, no sign of my jacket.

To make matters worse, each time I checked the tracking number provided in these emails, it turns out that it is not registered with the USPS. This is highly frustrating and makes me question the legitimacy of this company. It seems like they are not being honest with their customers, and that is not something I appreciate.

I feel compelled to warn other potential buyers to be cautious when dealing with Paula's Choice. It appears that they may not be a trustworthy company, and I would hate for others to fall victim to their deceptive practices. It is important to be aware and do thorough research before making any purchases from them.

In conclusion, my experience with Paula's Choice has been nothing short of disappointing. I have yet to receive my jacket despite multiple emails claiming it has been shipped. The tracking numbers provided do not seem to exist, which raises concerns about the legitimacy of this company. I strongly advise others to exercise caution and consider alternative options when making their skincare purchases.