ocbc personal loan unethical practice. bait you with low interest offer (actually lie) and later persuade you to apply for their loan and once approved, then give you higher interest rate. so better chances for them to get more cases and achieve their submitted case quota. Probably was instructed by the loan manager himself. actual events...mr kent loi tick kian, tel no [protected], johor bahru ocbc personal loan officer called me. he enquired my credit card limit & promised & ensured no problem for personal loan for RM60, 000 for 3 years at attractive interest rate of 7.2% and no other additional fees i have been called by many banks before but i declined as the interest rate is usually higher. Mr kent requested to see me the following day at my clinic & i agreed. he took my documents and he gave me a letter clearly stating amount rm 60, 000. interest per year 7.2%, repayment over 3 years and monthly rm 2027. then he told me a small amount of rm 210 need to pay for insurance takaful which not mentioned earlier but anyways i agreed as the amount is small. i received a call from ocbc officer to verify me for approval on 7.11.2011. Today, 10.11.2011 an officer from personal loan called me and told me my loan is approved and the interest rate is 9.5%. the issue is 9.5%. My point is in principal, OCBC should be honest and tell the truth from the beginning. if the interest rate is not fixed or not sure, Mr kent should just say so. To me it is very clear that this OCBC officer has clear intention to trick customer to apply for personal loan by giving such promise over telephone and later in writing. after customer loan approved, they display their true cards by telling the actual higher interest rate (9.5%). the officer has nothing to lose and may achieve his quota for cases submitted & better chances for the customer to accept the loan. they wasted my time & tricked me with such unethical practice. i have informed the loan manager who agreed and will call back but never did. are there any ethical OCBC officers at all??? i have attached the written promise mr kent has given me.