Menu
CB Vehicle Rental and Leasing NU Car Rentals 1409 Rollins Rd, Burlingame, CA, 94010, US
NU Car Rentals company logo
NU Car Rentals
reviews & complaints
NU Car Rentals company logo

NU Car Rentals

1409 Rollins Rd, Burlingame, CA, 94010, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
N
8:31 pm EDT

NU Car Rentals - service

I had rented the car from Nu Car rental from 08/27/2019 - 09/02/2019
After I picked up the care late at night on 8/27/2019 (Tuesday), next day morning as we were driving to Monterey I saw that the tire pressure was very low. I was concerned if that was a flat tire? I fille dup the air at a gas station. Next thing I noticed was that it needed a oil change. I called the office and they told me to come back to their office for replacement. I was far south enjoying my vacation with my family and had no time to come back and lose the entire day in this process. I spoke with the supervisor and he also mentioned the same thing
We were planning to go to Yosemite Park at Mammoth lakes next day morning which is 7 hour drive. But I was so concerned about the vehicle I had to cancel my trip to Yosemite and stay for 2 additional nights at Monterey. I not only lost my deposit of $162 at Astoria Lodge at Yosemite but also incurred additional expenses of $358 at Monterey. Besides me and my family basically did not enjoy what we had planned for. I believe that this is just not fair and would like someone to look into this matter seriously
Thanks

Read full review of NU Car Rentals
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.