CB Vehicle Rental and Leasing NU Car Rentals Complaints #42-61

NU Car Rentals review: service

Northwest Suburbs of Cary, US

Sep 02, 2019 8:31 pm UTC

I had rented the car from Nu Car rental from 08/27/2019 - 09/02/2019
After I picked up the care late at night on 8/27/2019 (Tuesday), next day morning as we were driving to Monterey I saw that the tire pressure was very low. I was concerned if that was a flat tire? I fille dup the air at a gas station. Next thing I noticed was that it needed a oil change. I called the office and they told me to come back to their office for replacement. I was far south enjoying my vacation with my family and had no time to come back and lose the entire day in this process. I spoke with the supervisor and he also mentioned the same thing
We were planning to go to Yosemite Park at Mammoth lakes next day morning which is 7 hour drive. But I was so concerned about the vehicle I had to cancel my trip to Yosemite and stay for 2 additional nights at Monterey. I not only lost my deposit of $162 at Astoria Lodge at Yosemite but also incurred additional expenses of $358 at Monterey. Besides me and my family basically did not enjoy what we had planned for. I believe that this is just not fair and would like someone to look into this matter seriously
Thanks

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NU Car Rentals Contacts

NU Car Rentals phone numbers

+1 (877) 535-7117

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United States

+1 (210) 201-0280

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International

+1 (847) 671-4000

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Chicago, IL

+1 (800) 259-2802

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Ft. Lauderdale, FL

+1 (702) 462-2664

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+1 (310) 665-9025

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Los Angeles, CA

+1 (800) 565-1963

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Miami, FL

+1 (718) 413-0000

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New York, NY

+1 (844) 860-4433

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Oklahoma City, OK

+1 (855) 788-7030

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Ontario & Orange County, CA

+1 (407) 240-2700

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Orlando, FL

+1 (602) 275-1440

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Phoenix, AZ

+1 (403) 398-3930

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Canada, Calgary

+1 (780) 955-2224

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Canada, Edmonton

+1 (514) 636-3332

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Canada, Montreal

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Canada, Ottawa

+1 (604) 593-0636

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Canada, Surrey & Vancouver

+1 (905) 677-4848

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Canada, Toronto

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100%
Confidence score

Bulgaria

+372 520 3003

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100%
Confidence score

Estonia

+297 523 0300

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Aruba

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NU Car Rentals address

9750 Airport Blvd, Los Angeles, California, 90045-5404, United States

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May 18, 2026
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