CB Vehicle Rental and Leasing NU Car Rentals Complaints #42-61

NU Car Rentals review: claimed damage on rental car

Hankace of Swedesboro, US

Oct 16, 2019 9:30 pm UTC

Verified customer

I returned my rental vehicle on time to the Westin Hotel at LAX. NU claimed there were damages to the car of which I was not aware. They charged my credit card $ 500 and promised to send me details (damage report and estimated cost of repairs) within a couple of days. It is now 2 months later and I have not received anything.

I have called them several times to secure the above information and all I got was voice mail. I have left detailed messages asking for a return call, but once again I have heard nothing.

My insurance company will not reimburse me without that necessary information..

I am being totally ignored and am out $500. How can I get NU to respond?

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NU Car Rentals phone numbers

+1 (877) 535-7117

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United States

+1 (210) 201-0280

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International

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Miami, FL

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100%
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100%
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Estonia

+297 523 0300

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Aruba

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NU Car Rentals address

9750 Airport Blvd, Los Angeles, California, 90045-5404, United States

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