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Northfield Collision Center Customer Service Phone, Email, Contacts

Northfield Collision Center
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www.collision-service.com

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Northfield Collision Center Complaints 1

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Northfield Collision Center I had a car accident on 8/1 and ended up in a ditch off the freeway

I had a car accident on 8/1 and ended up in a ditch off the freeway. The front of my car was damaged, and the tires were busted. My insurance company suggested Northfield Collision to fix it. They had my car for 3 weeks and charged my insurance company $4800. When I got the car back, I noticed a whining sound when I pressed the brake to start it. I had to bring the car back to them. They returned it, but after 2 days, the noise came back. They asked me to bring it back again, claiming they fixed it, but the noise returned a couple of days later. I told them I didn't want the car back anymore. They charged my insurance company $218 for something that should have been fixed. (See attached)

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Is Northfield Collision Center Legit?

Northfield Collision Center earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Northfield Collision Center to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Northfield Collision Center is known for their high standards and safety. If you're thinking about dealing with Northfield Collision Center, it's wise to check how they handle complaints.

Collision-service.com you are considering visiting, which is associated with Northfield Collision Center, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Collision-service.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The collision-service.com may offer a niche product or service that is only of interest to a smaller audience.
  • Northfield Collision Center protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Northfield Collision Center complaint handling

Northfield Collision Center reviews first appeared on Complaints Board on Jul 7, 2023. The latest review I had a car accident on 8/1/21 and ended up in a ditch off the freeway was posted on Jul 7, 2023. Northfield Collision Center has an average consumer rating of 1 stars from 1 reviews. Northfield Collision Center has resolved 0 complaints.
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  1. Northfield Collision Center Contacts

  2. Northfield Collision Center phone numbers
    +1 (330) 467-3555
    +1 (330) 467-3555
    Click up if you have successfully reached Northfield Collision Center by calling +1 (330) 467-3555 phone number 0 0 users reported that they have successfully reached Northfield Collision Center by calling +1 (330) 467-3555 phone number Click down if you have unsuccessfully reached Northfield Collision Center by calling +1 (330) 467-3555 phone number 0 0 users reported that they have UNsuccessfully reached Northfield Collision Center by calling +1 (330) 467-3555 phone number
  3. Northfield Collision Center address
    10266 Northfield Rd, Northfield, Ohio, 44067-1419, United States
  4. Northfield Collision Center social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 27, 2025
Northfield Collision Center Category
Northfield Collision Center is ranked 142 among 170 companies in the Vehicle Repair and Maintenance category

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