Nordstrom Rack — horrible customer service
It's the worst experience I have ever had dealing with online stores.
The Nordstrom Rack is not impressive at all.
Their customer service is ignorant and rude and not responsive. Each time I needed their assistance they weren't there. Impossible to get in touch, they are often unavailable or the line may be busy and that irritates.
Plus, they made me wait for them to pick up for over 40-50 minutes.
I think it's absolutely unacceptable. This company should make it work.
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