Nokia review: problem with handset replacement! 47

I have purchased Nokia Mobile (Model 6030) from Sehgal Mobile House, Shop No. 5, 1st Floor, Opp. Telephone Exchange, Kapurthala (Shop Phone: [protected], Mobile No. [protected]) on 2nd Feb., 2007. But on very next day of purchase (3rd Feb. 2007) the LCD screen of mobile shows a permanent line in the middle of the screen. This is a manufacturing fault in LCD screen. I inform all this to Sehgal Mobile House on 4th Feb. 2007 but they refer me to Nokia Service Centre, Jalandhar, as they provide all the services regarding all such faults.

I don’t want to repair my mobile because I have purchase it two days ago and it gets faulty. Why I get repaired phone at the same price.

Nokia is branded company but I am sorry to say that the quality of product is poor. Don't buy Nokia products!

I purchased a nokia n72 from karnal on 9/1/07 i found problem on 10 that my my phone is restarting after every 10-15 mins on 11 i take it to the nokia care nehru palace karnal they sad that your set can be exchanged by your dealer because fault had arisen before 48 hours of purchase then with all things i made it return to mahesh trading co. Nehru palace karnalthey did'nt give me any job sheet when i asked for job sheet then they sad there is no job sheet for such problems then i sad ok and they sad collect your new phone in 24 hours now till i did not receive any mobile. Do not trust this liars!

Respected Sir,
I bought Nokia 3230 on 13.05.2006 at the cost of 10800.But it is giving lots of problem since 12.09.2006.so i submitted it few times for repairing
1. Everest (kolkata ) job no- 12.09 .06- 27.09.06
2 Risu Tell (kolkata) Job No-2359 30.10.06-30.10.06
3. '' job no-2404 2.11.06-2.11.06
4. '' job no-2576 16.11.06-16.11.06
5. '' job no-2598 17.11.06-9.12.06
6. '' job no-2969 15.12.06-2.1 .07.06
7. Bright point India Pvt Ltd (kolkata) Job no-K0L0054009
From 05.01.2007
.Now it is under repairing.For this i have to face lots of problem since 3.5 month .I have missed so mant interview.I am unable to make contact with my relative .For this i have buyed Samsung set with so many economical problem.
Please try to replace the set by N-72 for that i am ready to give extra money
I will be gratefull you allot me the permission

Hand set Replacement-
I had brought an hand set 6233 in month nov. 2006. After using 2 or 3 days i found that my hand set was Auto off, then on 21-11-06 I visited your service center at M S MAROO TRADING PVT LTD ,1 Town hall Udaipur. My hand set was taken for repairs as per job sheet no. 17-21/11/06. After repair I received set on 29/11/06. After using 2 or 3 days same problem rises i.e. Auto off. Again I visit your care & set was taken for repair jaipur on 08/12/06 as per job sheet no. 12-08/12/06. Up to 21/12/06 I have not received set then I went to care & found that set body broken & scratches on steel plate of camera. I refused to take set. I had been told that change my set . Till the date I have not received the set. I had logged a complain in nokia DELHI as per complain no. 2-1R1 NBN but no result. I am also planning for registered a complaint in consumer court regarding services.
IMEI No. - [protected]
Set no. - 6233
Narendra Kumar Shrimali
14- B railway colony Sukhadia circle Udaipur
(Raj)
Ph. no. [protected]

This is to inform you that my Nokia Handset 6270 have been gone in the repairs 3 times continuously in last 20 days for blank display problem. This problem occurs when ever I switch on the set.

Firstly the handset was submitted on 10th November 2006 (Job Sheet no. [protected]) and got it back on 18th November 2006. BUT the handset was still having same problem. It was not repaired at all.

I again submitted the set then and there on 18th November 2006 (Job Sheet no. [protected]) with the returning date as 20th November 2006 but the set was delivered on 26th November 2006 after a DELAY of 6 days from the promised date.
BUT with in 24 hours of getting it back I again got the same blank display problem in the handset and I have submitted it on 27th November 2006 for the same problem.

I have already faced a lot of inconvenience as my business requires a lot of client communication.

Model No. Nokia 6270

Thanks
RAHUL SAXENA
CSC India Pvt. Ltd.
[protected] Extn 8482
+[protected]

I had purchased a Nokia Set Model No. 1110 (Mobile No.: [protected]) from Udaipur (Rajasthan) on 3rd September, 2006. It got out of order just after 15 days from date of Purchase. Then I gave the set to Nokia Care Centre (Shop Name: PARAGON, Location: Udiapol, Udaipur) fro repairing on 20th September, 2006.

I am continuously going there and asking them, but they are not responding. They are saying that one part is to be come from Jaipur. I cann't believe that any part from Jaipur can take more than 3 days to come to udaipur. This may please be noted that 13 days has already been passed and still my Set is lying with Nokia Care and till date the Part has not come from Jaipur. Now they are saying that The Set has to be sent to Jaipur and it will take another 10 days.

I am facing a lots of Problems since i purchased a new Handset.

I have nokia 6600 .Its has kepad problem and i submit it bhopal nokia care centre on 26 july.and on 27th july they said the set will send to delhi to repair.and i agree with that .

And on 30 th july they call to me that your set will have to replace and it want more time may be maximum 45 days.
I again say ok.

But now 26 th september they again say it will take more time because delhi centre have not any nokia 6600 new set to replace your set. Sir i get really frustrated from this scenerio.From more than 2 month i have not any set and my all work are affected from this.

If there is limit of 45 days to replace and why it getting late.and whenever i call to nokia care centre they commit me that plz. call next week.