Nokia 6233 — replacement problem
We had purchased nokia 6233 in September 2007, Problem started in Octo 07, Power/ mobile doesn't swithch on . we complained about that and handover handset to nokia care at Gandhinagar, Gujarat, India, on 26th Octo 2007.
Job Sheet Number : [protected]/071026/13
Service centre details
Contact no:91 79 [protected]
Address:MB SYSTEM,G-3,Meghmalhar complex,Sector-11,Gandhinagar-382016.
ESN/IMEI Number: [protected]
Product Code: 0532986
Technology Type: GSM
Model name: 6233
Warranty Ref number: APAINY091653877
Target Delivery date: 26/Oct/2007
As per the policy care centre has to solve the complaint within 20 days but after many times inquiry at centre, they hadn't provide the handset back.
At last, on 5th Dec 2007 we inquired at nokia care, Gandhinagar and they replied for the collection of cell phone 6233. We are unsatisfied for the following reasons.
1. Nokia 6233 handset is used one and old.
2. Handset colour is Blue instead of Black.
3. Service to Clint is delayed and not satisfactory
Our cell is new one, hardly utilized for a month. We want new cell because our cell is new one. We want only fresh piece not utilized.
Kindly convey to your centre to provide new fresh Nokia Cell 6233 urgently.
Waiting for your positive response & reply with new handset.
Plot: 1664/1, Sector: 2-D
Gandhinagar, Gujarat, India
Cell No: [protected]
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