CB Vehicle Repair and Maintenance Nissan Complaints #82-101

Nissan review: Vehicle damage

Paola B. of Wilmington, US

Jun 01, 2022 7:56 pm UTC

Verified customer

Took my vehicle in for a warranty repair (AC failure) on 4/18 and while they were working on it they damaged the hood in the front with multiple dents and a scratch (picture attached). We previously told them we were leaving town the following day and they refused to accept responsibility even though they acknowledge they caused the damage. They went as far as to have us get multiple outside quotes, only to treat us poorly over the phone and ignore our calls.

Desired outcome: $250 plus tax for cost of repair.

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