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Nissan Motor Company Customer Care Service

Nissan Motor Co., Ltd

1-1, Takashima 1-chome, Nishi-ku
Japan - 220-8686

Customer Support Phone Numbers

1800 035 035(Australia)
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+1 800 647 7261(United States)
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+44 330 123 1231(United Kingdom)
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+31 800 023 1513(Netherlands)
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+41 447 365 550(Switzerland)
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+27 119 293 427(South Africa)
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+82 800 102 323(South Korea)
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+66 24 019 600(Thailand)
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+54 810 222 6477(Argentina)
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North America
One Nissan Way, Franklin, TN 37067, U.S.A.

5290 Orbitor Drive, Mississauga, ON, L4W 4Z5

United Kingdom
Cranfield Technology Park, Moulsoe Road, Cranfield, Bedfordshire, MK430DB, U.K.

209-235 Frankston-Dandenong Road, Dandenong, Victoria 3175, Australia

New Zealand
PO Box 98-888, Manukau, Auckland 2241

European HQ
Zone d'Activités La Pièce 12, 1180 Rolle, Switzerland

Avenue des Arts 40, 1040 Brussels, Belgium

PA du Pas du Lac, 2 Avenue du Vieil Etang, 78180 Montigny le Bretonneux, France

140, Komendantskiy prospect, Pargolovo, St. Petersburg, 194362, Russia

Sector B, Calle 3, № 77-111, Zona Franca, 08040, Barcelona, Spain

Rm. 801, Floor 8, North Tower, Beijing Kerry Centre, 1 Guanghua Road, Chaoyang District, Beijing 100020, China

5th Floor, Orchid Business Park, Sohna Road, Sector 48 Gurgaon, Haryana - 122004, India

21st Floor Eco Tower, 32 Street Corner Ninth Avenue, Bonifacio Global City, Taguig City, 1634 M. Mla., Philippines

South Africa 
Ernest Oppenheimer Street, Rosslyn, Pretoria 0200, Republic of South Africa

South Korea
10th Floor, KAIT Tower, 306 Teheran-ro, Gangnam-gu, Seoul 06210, Korea

№ 39-2, Po Kung Keng, Shi Hu Tsuen, San Yi, Miao Li Hsien, Taiwan, R.O.C.

1. 74/1 Moo 2, Bangna-Trad Road, KM.22, Srisajarakae-yai, Bangsaotong, Samutprakarn 10540, Thailand

P.O. BOX 61111, Jebel Ali, Dubai, U.A.E.

Av. Del Libertador 390, Vicente López - Buenos Aires - Argentina - Codigo Postal: 1638

Rua São Bento, 29 / 17º andar Rio de Janeiro - Rio de Janeiro. 20090-010. Brazil

Av. Isidora Goyenechea 2800, Piso 38, Las Condes, Santiago, Chile

Av. Prolongacion Paseo de la Reforma, 1015, Colonia Santa Fe, Delegacion Álvaro Obregon, Ciudad de Mexico - DF .- México

Nissan Motor Company Complaints & Reviews

Nissan Motor Company / nissan sentra gear box

Maha Salama on Dec 10, 2018

Dear Sir/Madam; I would like to complain about technical problems regarding the gear box of Nissan Sentra. My compaint is about the vehicle with the following specifications: Model: Nissan Sentra 2016 Chassee: 690 Motor: 977458 Assembled in: Egypt Car number: 216 BAW (216 و أ ب ) 1. I...

Nissan Motor Company / no spare parts

Sanjay Joseph on Dec 1, 2018

My NISSAN Terrano vehicle broke down (after piston failure) on November 10th at Bangalore. It was towed away to M/s Shahwar Nissan on the same day and since then the Vehicle is at Shahwar Nissan Bangalore. I have been regularly following up with Nissan Customer Care and I have registered...

Nissan Motor Company / extended warranty purchased for nissan almera

OT Tan on Nov 30, 2018

We cannot stress our disappointment on the manner we had been treated by ETCM on the Nissan Almera which made booking on 3/6/18 & fully paid before 31/7/18. We bought the vehicle during the "Zero GST" & Hari Raya festival Double Promotion Campaign along with Osim massage chairs Lucky Draw...

Nissan Motor Company / do not buy the nissan rogue

AMKRogueVictim on Nov 27, 2018

DO NOT BUY THE NISSAN ROGUES. I have a 2017 NISSA ROGUE which I paid it off in the first year I bought it. This year (2018) I found that field mice were able to eat pieces of my engine hoses, then filters, then leave bite marks in the frame under the hood. When I bought this $30, 000...

Nissan Motor Company / customer service

Teemel on Nov 17, 2018

Horrible customer service and reliability. Bought a new Sentra and the transmission has blown at 99, 000km. Still under the warranty and they went on to say we were one month over the warranty and not there concern to help. They also tried to tell us the warranty started 5 months before we...

Nissan Motor Company / recall nhtsa 18v-601

Jenjen13 on Nov 12, 2018

This is the 2nd time we have received a recall on the Antilock Brake System! We have owned our 2015 Murano 3 years and are NOT pleased with having to take it in so much for recalls and NOW a 2nd recall on the same issue! REALLY? We have to drive close to 150 miles round trip to a Nissan...

Nissan Motor Company / front head lights

Javy on Oct 24, 2018

I have a 2016 Nissan Rogue with 25, 000 miles 2 year old car and the headlights are pleading I took the car to autonation Nissan spoke to Alan service manager and bill Seidel Nissan with Russ in Miami fl and both try to do a warranty clam they both said that warranty department denied my...

Nissan Motor Company / nissan sentra car

Chehap Chahien on Oct 23, 2018

I have bought Nissan Sentra and it is my second Nissan car but unfortunately as a Nissan consumer I have experienced one of the worst after service experience as I have 3 guarantee purchasing order for 3 parts ( Bluetooth frame, exhauste pipe, serpentine). One of them from 2years ago and...

Nissan Motor Company / 2014 nissan altima

Tiger4life on Oct 22, 2018

My 2014 Nissan low beam headlights have progressively gotten worse, to a point they barely work. We have replaced the bulbs twice to no avail. We Have been told there is a manufacturer defect with the mirrors in the lens? After some research, realize others are having the same problem...

Nissan Motor Company / 2014 versa note

UnimpressedWithNissan on Oct 20, 2018

The battery on my 2014 Versa Note died. Usually an inconvenience, but not normally a huge problem. Not with this car. Other automotive stores don't even carry the battery for this car. The four dealerships I went to don't have the battery. Not only is it not in stock, but the one they have...

Middletown Nissan / rusting of my 2013 nissan rogue tailgate since 8/19/16

Paul Hnatiw on Oct 19, 2018

First of all, I just want to tell you how much I LOVE my Nissan Rogue, so much so that my wife bought a 2017 Rogue, and a co-worker via my recommendation bought (2) 2017 Rogues. Now for the upsetting news: My 2013 Nissan Rogue Vin # JN8A5MVXDW135916 was purchased from Nissan Of...

Nissan Motor Company / the return if m'y rental

Carl desbiens on Oct 19, 2018

Worst service ever when we came t Return our location its takes three weeks to get an appointements and finnaly when a get one three time the person was not there Las t time I go at Nissan gatineau still nobady there but we need to leave the car day because it was the last days of our...

Nissan Motor Company Alissa / sunroof broken because industrial malfunction

Abdulaziz Al Omair on Oct 12, 2018

Dear Nissan, I'm one of your costumers and I have issue for my vehicle maxima that the sunroof glass suddenly damaged . I already bought it to Nissan service at my city in Saudi Arabia Riyadh . They sent report requesting to replace it because it locks as manufacturers problem . The...

Nissan Motor Company / 2017 nissasn pro 4x titan

doug simper on Oct 9, 2018

In december of 2017 my truck started hesitating when I turned left or right, not all the time but every so often. Took it in 12/18/2017 and they found loose connection at the battery volt sensor, they repaired loose connection, erased codes and test drove. They said ok now. I continued to...

Nissan Motor Company / both

Marie Mcloughlin on Oct 4, 2018

I bought a Pre owned Nissan Juke in April I only use for work and is in a secure car park I recently had to fill my water up and noticed a bracket was snapped on my light .i contacted the dealership were I was fobbed off saying it was not there problem in so many words but they would order...

Nissan Canada / nissan rogue 2018 issues not resolved by nissan.

Naiyer Rizvi on Sep 29, 2018

I upgraded from from Nissan Rogue 2014 to 2018 about month and a half ago from Willodale Nissan at Yonge and Steels Toronto. 2014 model was also purchased from them and after driving for 4 years I new this vehicle full well and on the bases of that confidence, I upgraded to 2018 with Tech...

Nissan Motor Company / poor customer service and cvt engine failure

Markoni on Sep 24, 2018

I bought a brand new Nissan Rogue (2012) in July of 2013 in Richmond Hill, Canada at a dealership called Alta Nissan Richmond Hill. I serviced my Nissan exclusively at the dealership so that Nissan and myself would have a documented list of all service completed on the vehicle. This way...

Nissan Motor Company / about company free services

edrees713 on Sep 24, 2018

I am mohammed edrees I have Nissan terrano vehicle number last I time went for 1st free service at kilometers of 11000 kilometers they you have come after 10000 kilometers again in went after 22000 km for service they you cant get free service first this was my problem and told to service...

Nissan / 2016 nissan rogue

Tereasa Houtz on Sep 16, 2018

I would like to thank you for standing up for the transmission issue. HOWEVER not even 2 weeks after my transmission had to be replaced now my Stereo is going out. AGAIN the vehicle is 2 years old with only 39000. This is totally ridiculous! I called open a case #32764308. I personally am...

Nissan Motor Company / air flow sensor design in nissan serena

Wong Kan Seng on Sep 11, 2018

After consulting my Lawyer and was advised to launch an official complain to Nissan on the near missed incident I encountered while driving my Nissan Serena on 31/8/2018 night back to my hometown in Perak State. My Nissan Serena of 28 months broke down in Pantai Timur highway while driving on...