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Nissan Motor Company Customer Care Service

565 Reviews

Nissan Motor Co., Ltd

1-1, Takashima 1-chome, Nishi-ku
Japan - 220-8686

Customer Support Phone Numbers

1800 035 035(Australia)
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+1 800 647 7261(United States)
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+44 330 123 1231(United Kingdom)
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+31 800 023 1513(Netherlands)
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+41 447 365 550(Switzerland)
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+27 119 293 427(South Africa)
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+82 800 102 323(South Korea)
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+66 24 019 600(Thailand)
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+54 810 222 6477(Argentina)
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North America
One Nissan Way, Franklin, TN 37067, U.S.A.

5290 Orbitor Drive, Mississauga, ON, L4W 4Z5

United Kingdom
Cranfield Technology Park, Moulsoe Road, Cranfield, Bedfordshire, MK430DB, U.K.

209-235 Frankston-Dandenong Road, Dandenong, Victoria 3175, Australia

New Zealand
PO Box 98-888, Manukau, Auckland 2241

European HQ
Zone d'Activités La Pièce 12, 1180 Rolle, Switzerland

Avenue des Arts 40, 1040 Brussels, Belgium

PA du Pas du Lac, 2 Avenue du Vieil Etang, 78180 Montigny le Bretonneux, France

140, Komendantskiy prospect, Pargolovo, St. Petersburg, 194362, Russia

Sector B, Calle 3, № 77-111, Zona Franca, 08040, Barcelona, Spain

Rm. 801, Floor 8, North Tower, Beijing Kerry Centre, 1 Guanghua Road, Chaoyang District, Beijing 100020, China

5th Floor, Orchid Business Park, Sohna Road, Sector 48 Gurgaon, Haryana - 122004, India

21st Floor Eco Tower, 32 Street Corner Ninth Avenue, Bonifacio Global City, Taguig City, 1634 M. Mla., Philippines

South Africa 
Ernest Oppenheimer Street, Rosslyn, Pretoria 0200, Republic of South Africa

South Korea
10th Floor, KAIT Tower, 306 Teheran-ro, Gangnam-gu, Seoul 06210, Korea

№ 39-2, Po Kung Keng, Shi Hu Tsuen, San Yi, Miao Li Hsien, Taiwan, R.O.C.

1. 74/1 Moo 2, Bangna-Trad Road, KM.22, Srisajarakae-yai, Bangsaotong, Samutprakarn 10540, Thailand

P.O. BOX 61111, Jebel Ali, Dubai, U.A.E.

Av. Del Libertador 390, Vicente López - Buenos Aires - Argentina - Codigo Postal: 1638

Rua São Bento, 29 / 17º andar Rio de Janeiro - Rio de Janeiro. 20090-010. Brazil

Av. Isidora Goyenechea 2800, Piso 38, Las Condes, Santiago, Chile

Av. Prolongacion Paseo de la Reforma, 1015, Colonia Santa Fe, Delegacion Álvaro Obregon, Ciudad de Mexico - DF .- México

Nissan Motor Company Complaints & Reviews

Nissan Motor Company / 2014 nissan altima

Tiger4life on Oct 22, 2018

My 2014 Nissan low beam headlights have progressively gotten worse, to a point they barely work. We have replaced the bulbs twice to no avail. We Have been told there is a manufacturer defect with the mirrors in the lens? After some research, realize others are having the same problem...

Nissan Motor Company / 2014 versa note

UnimpressedWithNissan on Oct 20, 2018

The battery on my 2014 Versa Note died. Usually an inconvenience, but not normally a huge problem. Not with this car. Other automotive stores don't even carry the battery for this car. The four dealerships I went to don't have the battery. Not only is it not in stock, but the one they have...

Middletown Nissan / rusting of my 2013 nissan rogue tailgate since 8/19/16

Paul Hnatiw on Oct 19, 2018

First of all, I just want to tell you how much I LOVE my Nissan Rogue, so much so that my wife bought a 2017 Rogue, and a co-worker via my recommendation bought (2) 2017 Rogues. Now for the upsetting news: My 2013 Nissan Rogue Vin # JN8A5MVXDW135916 was purchased from Nissan Of...

Nissan Motor Company / the return if m'y rental

Carl desbiens on Oct 19, 2018

Worst service ever when we came t Return our location its takes three weeks to get an appointements and finnaly when a get one three time the person was not there Las t time I go at Nissan gatineau still nobady there but we need to leave the car day because it was the last days of our...

Nissan Motor Company Alissa / sunroof broken because industrial malfunction

Abdulaziz Al Omair on Oct 12, 2018

Dear Nissan, I'm one of your costumers and I have issue for my vehicle maxima that the sunroof glass suddenly damaged . I already bought it to Nissan service at my city in Saudi Arabia Riyadh . They sent report requesting to replace it because it locks as manufacturers problem . The...

Nissan Motor Company / 2017 nissasn pro 4x titan

doug simper on Oct 9, 2018

In december of 2017 my truck started hesitating when I turned left or right, not all the time but every so often. Took it in 12/18/2017 and they found loose connection at the battery volt sensor, they repaired loose connection, erased codes and test drove. They said ok now. I continued to...

Nissan Motor Company / both

Marie Mcloughlin on Oct 4, 2018

I bought a Pre owned Nissan Juke in April I only use for work and is in a secure car park I recently had to fill my water up and noticed a bracket was snapped on my light .i contacted the dealership were I was fobbed off saying it was not there problem in so many words but they would order...

Nissan Canada / nissan rogue 2018 issues not resolved by nissan.

Naiyer Rizvi on Sep 29, 2018

I upgraded from from Nissan Rogue 2014 to 2018 about month and a half ago from Willodale Nissan at Yonge and Steels Toronto. 2014 model was also purchased from them and after driving for 4 years I new this vehicle full well and on the bases of that confidence, I upgraded to 2018 with Tech...

Nissan Motor Company / poor customer service and cvt engine failure

Markoni on Sep 24, 2018

I bought a brand new Nissan Rogue (2012) in July of 2013 in Richmond Hill, Canada at a dealership called Alta Nissan Richmond Hill. I serviced my Nissan exclusively at the dealership so that Nissan and myself would have a documented list of all service completed on the vehicle. This way...

Nissan Motor Company / about company free services

edrees713 on Sep 24, 2018

I am mohammed edrees I have Nissan terrano vehicle number last I time went for 1st free service at kilometers of 11000 kilometers they you have come after 10000 kilometers again in went after 22000 km for service they you cant get free service first this was my problem and told to service...

Nissan / 2016 nissan rogue

Tereasa Houtz on Sep 16, 2018

I would like to thank you for standing up for the transmission issue. HOWEVER not even 2 weeks after my transmission had to be replaced now my Stereo is going out. AGAIN the vehicle is 2 years old with only 39000. This is totally ridiculous! I called open a case #32764308. I personally am...

Nissan Motor Company / air flow sensor design in nissan serena

Wong Kan Seng on Sep 11, 2018

After consulting my Lawyer and was advised to launch an official complain to Nissan on the near missed incident I encountered while driving my Nissan Serena on 31/8/2018 night back to my hometown in Perak State. My Nissan Serena of 28 months broke down in Pantai Timur highway while driving on...

Nissan Motor Company / nissan sentra

Ahmed Akram on Sep 10, 2018

I bought the nissan centra high line and i have many problem with engine and transmission The engine making sound can't recognized and very loud and the company in egypt can't recognized it to ..and transmission when it gear up or down i feel the car like shock happen ..the car is new why...

Nissan Motor Company / reed nissan w colonial dr

Judithe Josias on Sep 1, 2018

I was called by them to do a recall, once I was there, they broke my wind shield and because they saw I can speak English well, they take advantage to treated me like nothing, the manager said he didn't have to do anything for me. Get out the place or he had to called police to arrest me...

Nissan / 2016 nissan altima

FeliciaB on Aug 27, 2018

I find it absolutely ridiculous that at 22104 miles I already need rear brakes. I'm not a fast or panicked driver. I usually drive on the highway. It's baffling that such a good vehicle comes with such inferior parts. I think I will trade this car in for a Toyota. I've had...

Nissan Egypt / sentra

Wedad Bassam on Aug 8, 2018

I'm dr./ Wedad Mohamed Bassam Hashem, from Egypt. I bought nissan Sentra high-line 2018 on Jan 2018 (Engine number 11250). My current mileage is 2009 km. I have a serious problem which had occurred 3 times, that the car is not picking up (video attached), which led me to use a car lifter...

Nissan Motor Company / teana dashboard become sticky and cracked (with crack lines)

Khor Ai Chen on Aug 7, 2018

I purchased two (2) units of Teana model from Edaran Tan Chong Motor, Malaysia in 2011 & 2012. The dashboard of these two vehicles have started to crack and crack-lines were appearing every where. Worst of all, the surface of dashboard for one of the unit is sticky (when you touched on...

Nissan / consumer affairs bad service / service campaign for timing belt having to be re-done

sandyo13 on Aug 2, 2018

Recently, I had my oil changed on 6/8/18. I took my car in on July 23, 2018 due to a pretty heavy oil leak. I was told I needed to have my timing belt & cover replaced. Upon checking my records, I found I had participated in the "campaign" (recall) to get my timing belt replaced...

Nissan Motor Company / it cost $6,711.18 to replace the sensor for passenger air bag malfunction

marandpat on Aug 1, 2018

2011 Infiniti G37 S Hard Top Convertible: In mid April 2018 the sensor for passenger air bag malfunction came on and stayed on with or without a passenger in the vehicle. I took it to a local Nissan dealer and they quoted a price of $9, 000+. I then took it to the Cool Springs, Tennessee...

Nissan Motor Company / nissan 2015 pathfinder

henryberman on Jul 26, 2018

This fifth Nissan product. I have been very pleased even though my past Pathfinder had to have the transmission replaced on warranty for really bad chatter. My current 2015 Pathfinder has had cronic acceleration issues. The problem is the most magnified in traffic. When I am in stop an go...