Nissanconsumer affairs/regional specialist

I purchased a nissan titan 5years ago from the midway nissan dealership in phoenix. From the day I puchased my nissan I have had nothing but issues with the dealership. My current issue at hand is my catalytic converter, apparently it's going bad. I originally took my truck into the dealership 2 months ago when the check engine light came on. The truck began working again after spending $500.00 and the mechanic looking at it. However, on my drive home I called to inform nissan the light came back on. Which would of been discovered if the dealership had driven the truck 5 miles and put it through a check system. The miles on my truck when I came in was 79, 132 and when I left was 79, 132. The kicker on this is by the time I got back to te dealership, I had over 80, 000 and the dealership will not cover my catalytic converter. I have spent a month playing phone tag with a Regional Specialist only for them to tell me they will not cover this converter, A MONTH... What a joke and horrible service at that. I can not pass inspection due to the catalytic converter and the truck is just sitting in the driveway. I will never buy another Nissan again, the service is one of the worst I have ever seen. It doesnt say much when none of the people involved in this process even work there any more.

Responses

  • Wi
    W.Igmeister Jul 31, 2012

    I too have had nothing but problems with my 2008 Nissan Sentra. Customer service has been no help and basically they tell me it my problem now not theirs. I agree with the poster and will NEVER buy NIssan again. BUYER BEWARE WHEN IT COME TO NISSAN VEHICLES!!!

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem