Highline Automotive

Brought my '21 VW in to get new wheels put on in November . Since they are aftermarket wheels, longer lug nuts need to be put in, which I provided. When I came to pick up the car, the staff at Highline Automotive told me that the technician didn't put the longer lug nuts on because they weren't necessary and that the original ones were fine. On the way home, the air pressure warning light came on, so I inspected the rims and noticed a huge scratch on the lip of one of the rims. I called the shop and spoke to manager [Manager's Name] who said they would get it taken care of and to bring my car in the next day so that they can respray the section that is scratched. I brought in the car, they resprayed it, and got some paint on the tire. Two days later, it's as if the paint washed off. I called [Manager's Name] again, and they resprayed it for a second time, which lasted a little longer, but my tire pressure warning light kept coming back on every single day, even after inflating the tire daily. The paint looked as if someone spray-painted my rim. I went back to Highline Automotive for a third time because I was sick of inflating my tire every day, and they said that the valve stem is broken and that it would be $25 to replace. A month later, I took my car into VW for routine service, and the technician noticed that the lug nuts are over torqued and are only screwed in one turn. He warned me to get the longer ones put in because it's amazing that the wheel didn't fall off already. This week, I took my car to VW because there is a strange vibration when driving my car over 65mph, which is not even a year old at this point. They did a full inspection on my car, test drove it, called me, and said that the problem is that three wheels are not balanced correctly and that by balancing them, they were able to resolve the problem. Since they couldn't warranty it, I would need to pay $220 for the inspection and repair. Getting new wheels put on cost me a scratched wheel, $20 per wheel for mounting and balancing, $25 for the valve, and $220 for VW to fix Highline Automotive's mistake.