CB Athletic Apparel Nike Nike gift cards are a ripoff

Nike review: Nike gift cards are a ripoff

JeffRTX of Celina, US

Sep 16, 2025 3:31 pm EDT

Verified customer

Featured review

I received a Nike gift card from my manager for Christmas last year. When I tried to use it, Nike said it had alreadby been used. I got stonewalled by Nike customer service saying they are not responsible for lost or stolen cards. The card was never lost or stolen — it stayed in my possession the entire time. The PIN was still covered and not visible, so it could not have been used by my manager or anyone else before me. Only after I filed a BBB complaint did Nike replace my $45 gift card — and even then, they added their boilerplate excuse about not being responsible for lost or stolen cards.

The receipt shows the card was purchased on 12/12/24, but Nike’s own records claim it was used on 12/21/24 — before I even received it on 12/24/24. When I reveived the card, it still had the PIN covered up. This clearly shows the problem is with Nike’s gift card security system, not with the customer.

Nike still denies responsibility and only replaced the gift card as a “one-time courtesy” after I involved the BBB. That’s not a real resolution — it’s damage control. Their system allowed unauthorized use before the intended recipient ever had access, and rather than admit fault, they tried to shift blame onto me.

Buyer Beware: Nike gift cards are not secure. Even if you keep the card and PIN protected, you may find the balance gone before you ever get to use it. Nike denies responsibility and hides behind “courtesy replacements” instead of fixing their broken system. I strongly caution against buying Nike gift cards until these serious security flaws are addressed.

Recommendation: I strongly caution against buying Nike gift cards until these serious security flaws are addressed.

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+1 (800) 062-3550
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38%
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France

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14%
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Ireland

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