SUBMIT A COMPLAINT

[Resolved] Next Deal ShopI haven't received my air cooler...

5
L Aug 17, 2018

I have not received my order that I order 9 days ago. I would like to use it before the summer is over.

No phone number to speak with customer service .

Very POOR site I would not buy another item from them and if they do not come through with either the aircooler or my money back I am going to file a complaint with the better business bureau and the attorny general office.

Are these people running a scam!

  • Next Deal Shop's response · Aug 20, 2018

    Dear Customer,
    Please be reminded of our shipping times:
    Packages to the US and Canada are usually delivered in 2 to 15 business days.
    Shipping time to Australia and New Zealand is usually 3 to 10 business days.
    It usually takes 4 to 8 business days to deliver to the UK.
    Shipping time to other European countries is normally 5 to 12 business days.
    Please contact our customer service by email if you need support: [email protected]

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

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