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Next Deal Shop Customer Service Phone, Email, Contacts

Next Deal Shop
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www.nextdealshop.com

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3.0 83 Complaints
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Next Deal Shop Complaints 83

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4:54 am EST
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Next Deal Shop Fake!! Avoid this horrible site!

If you are thinking of buying from NextDealShop then think again! This is a terrible website and they are not to be trusted. I bought my phone case over a month ago and it still is not here and I have no idea where my order is because I didn't get a tracking number.
This website is a complete joke, they are horrible and fake! They should be out of business. Don't believe any positive reviews because they are obviously fake and I bet they are written by NextDealShop employees.
Where is my order? I sent a refund request but it seems like they didn't had time to reply!
Appalling website and no customer support! Don't shop here!

Read full review of Next Deal Shop and 9 comments
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Suzette Cavazos
US
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Oct 14, 2022 1:50 pm EDT

I looked it up and thanks for letting me know I'm going to look things up I don't know why Facebook put those scam products like that

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gyp
US
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Nov 21, 2019 10:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My "drain cleaner" tool worked, sort of. It was overpriced for the little bit of plastic. Falsely advertised. Only one use.'

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Senel cuce
US
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May 20, 2019 12:11 am EDT

Please don't buy anything from this site. The customer service is horrible. The product does not work and I haven't gotten my money back after I called to report the issue.

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mi3boyzzz
US
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Jan 22, 2019 5:00 pm EST

They are a complete ripoff. The merchandise I finally received (Snow Fall lights) were cheaply made, were not bright, etc. I bought 4 sets. They don't have any warehouses in US so the return has to go to China to a third party warehouse, $35 to ship the stupid lights back. I have contacted my credit card company to see if I can get my money back due to the quality of the lights.

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Rhonda Harvey
US
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Sep 19, 2018 5:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I placed order 10 days ago and my credit card was charged that very day; however, I have not even been given the courtesy of a tracking number or order confirmation. Never in the years of ordering online has this happened with any other vendor and if I don't get a response immediately then I will have my credit card company take care of this vendor. I am sure I can order the same four items with other vendors.

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Sharon Heverly
US
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Dec 12, 2018 6:48 am EST
Replying to comment of Rhonda Harvey

It happened to me also. I sent emails, made phone calls...nothing. They need shut down immediately. I am calling the better business bureau today.

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Nicole Griggs
GB
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Aug 30, 2018 10:28 am EDT

Ordered an item of clothing a UK size bigger than actual size and it was too small.

Had to email as wanted a refund and to return. After several emails was given a China address to return.

I had already paid £3.95 for delivery.

Got parcel weighed at post office recorded would be £13.95.

Item was £19.99.

Not worth getting £2.05 back.

Item not only was wrong sizing but no labels and looked like a rag.

Because they are willing to give refund I cannot dispute with credit card company

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Beezus
US
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Feb 21, 2018 9:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was very satisfied with my 2 purchases from Next Deal. .

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Maria Bond
US
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Jan 03, 2018 11:59 am EST

WARNING! Do not order anything from this site, they are FAKE! I ordered 2 different items from this so called company and 3 weeks later I
have not received anything. They ruined my Holidays and my Holiday gift for someone. I can't ever reach anyone, can't even find a phone number and the tracking number link shows the same phony thing everyday. They are scammers who will just take your money and you'll never receive anything. Horrible business and company who should be put out of business, or reported. I don't even believe they are a business but are in reality scammers! Please don't shop from here...

ComplaintsBoard
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5:32 am EST

Next Deal Shop I will not buy from nextdealshop again!

I have ordered LED lights from www.nextdealshop.com in October and still nothing! It is now December and I'm still waiting for my lights and when I contacted NextDealShop customer service they were not able to tell me why was it taking so long. I hope I'll get my lights soon because it's Christmas soon and I need those lights! I will not buy from this company ever again and will not recommend them to anyone!

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Bipp
US
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Dec 19, 2016 7:31 am EST

This company is NOT located in USA! Very deceptive representation on their web page and Facebook page. Delivery is iffy. Quality is iffy. Returns will cost you more in postage than it's worth. Avoid this company. Wish I had been more savvy, but at least I used PayPal so hopefully I can get my money back for undelivered/lost order and they don't have my credit card info.

ComplaintsBoard
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5:10 am EDT
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Next Deal Shop order never received

I made my order over a month ago and never received it. Where is my order? These guys can't even tell me where it is and when will it arrive. I contacted NextDealShop to get some information regarding my order status and these guys were a total disaster. They said that my order was on its way but they had no idea where exactly it was! I'm so disappointed I did not check the reviews online before I placed my order. They refused to refund my money and said I need to be more patient.
I contacted PayPal and opened a dispute against these thieves. I don't want to wait any longer and I'm 100% sure they never shipped me anything. They stole my money and I want it back!

Read full review of Next Deal Shop and 46 comments
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Shelly Harrell
Hays, US
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Jan 14, 2024 6:17 pm EST

I ordered on Dec 1 . Tracking said still in transit from China. Never recieved my order and have disputed it. Never will order from the company again.order # US [protected]

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Joyce Jetson
US
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Nov 20, 2022 3:26 pm EST

Purchased a reindeer head to go on fence outside it is a lot smaller than the photo and made of cardboard so it can’t go outside I want the returns adress for a full refund

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Louise Gibson
US
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Jan 20, 2020 5:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i ordered Snow fall LED Lights they were $85.45 ordered them thru PayPal on jan3rd it said they shipped in 24hrs where are they?invoice id [protected].1 Transaction#34e87347wm1106513 need some answers.louisegibson492@yahoo.com

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earl weinstock
US
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Dec 25, 2019 7:00 am EST

Have not received product charged to Pay Pal. Invoice number c119362229043681
Transaction number 55h41256fk6555693w

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Kathleen G Ayers
US
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Dec 04, 2019 6:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

you have taken my money but have not received the product not even letting me know it is being processed I want the product or my money back please

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Thomas A. Bell
US
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Nov 17, 2019 11:53 pm EST

Have tried to call [protected] several times.

Next Deal Shop
Next Deal Shop
Kowloon, HK
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Nov 22, 2019 3:24 am EST
Replying to comment of Thomas A. Bell

Hello Thomas,

Thank you for your review.

I would like to inform you that it seems that the company that you are trying to reach is not us,

We do not have a monthly charge subscription and our contact number is not the one that you have provided.

However if you have placed an order with us we still want to assist you, you can always contact our customer service team by sending an email to info@nextdealshop.com

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Henrique Lacava Russo
BR
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Oct 14, 2019 5:56 am EDT

comprei um corretor de postura preto, black posture corrector, mas não serve o tamanho que veio e pequeno peso 1oo quilos portanto tem que ser do tamanho GG
gostaria de trocar o produto
fico no aguardo de sua instrução para troca
preciso também orientação para saber como faço o procedimento

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Henrique Lacava Russo
BR
Send a message
Oct 08, 2019 6:20 pm EDT

Troca de tamanho
comprei um corretor de postura peso 100 quilos e voces enviaram tamanho pequeno não consigo usar
preciso da troca

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Jean Felix
US
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Jul 17, 2019 9:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please send me information on how to work the remote. I have asked for this before but have heard nothing. I'm wondering now if I will ever get an answer from you as I have read all the complaints from people who have had problems with your company.

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Jean Felix
US
Send a message
Jul 10, 2019 5:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My original complaint is the same. I'm getting the run around from you.

Overview of Next Deal Shop complaint handling

Next Deal Shop reviews first appeared on Complaints Board on Aug 26, 2016. The latest review Lighted Christmas Tree - I ordered 2 sets of 2 was posted on Dec 28, 2023. The latest complaint Non-receipt of order: us-16281827412 was resolved on Aug 30, 2020. Next Deal Shop has an average consumer rating of 3 stars from 83 reviews. Next Deal Shop has resolved 42 complaints.
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  1. Next Deal Shop Contacts

  2. Next Deal Shop phone numbers
    +1 (213) 814-4282
    +1 (213) 814-4282
    Click up if you have successfully reached Next Deal Shop by calling +1 (213) 814-4282 phone number 0 0 users reported that they have successfully reached Next Deal Shop by calling +1 (213) 814-4282 phone number Click down if you have unsuccessfully reached Next Deal Shop by calling +1 (213) 814-4282 phone number 2 2 users reported that they have UNsuccessfully reached Next Deal Shop by calling +1 (213) 814-4282 phone number
  3. Next Deal Shop emails
  4. Next Deal Shop social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  6. View all Next Deal Shop contacts
Next Deal Shop Category
Next Deal Shop is ranked 844 among 1589 companies in the Online Shopping category

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