SUBMIT A COMPLAINT

Netflixnetflix subscription charged to my credit card

1
D Apr 24, 2019 Review updated:

I have been out of the country since Oct. 20 2018 and just returned to Cebu Philippines on April 5, 2019. I found out that I have been billed by BDO titanium MasterCard monthly for a Netflix subscription that seems to have originated from Singapore and Amsterdam. We tried to call last January BDO credit cards from the US but their listed phones do not respond. I was looking for an email address but couldn' t find one. I sent a relative to the bank to complain in my behalf but they said they will only entertain the account holder. I have my card blocked but BDO also advised us to lodge a complaint with your office. We want a full investigation of this matter and complete nullification of the subscription charges and the penalty levied upon me by BDO. I am Diosdado Paulo and my email add is [protected]@yahoo.com

Netflix
Netflix
Netflix
Netflix
Netflix
Netflix

Responses

  • K
      Oct 22, 2019

    I have been receiving charges on my credit card that was NOT authorized from NETFLIX.COM since July 2019 in the amount of $15.99 and need it removed and a full refund.

    0 Votes

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