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4.4 18 Reviews 1418 Complaints
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Netflix Complaints 1418

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T
10:56 am EDT

Netflix designated survivor season 3

Hi, I couldn't find a place to contact netflix directly about this but I hope they see it here. Designated survivor seasons 1 and 2 was ok. However season 3 made me vomit in my mouth and feel ill for about half hour. There was a gay sex scene that was just to much. To me it was closer to gay porn than something suitable fo your average show. It was far to graphic and I won't be watching the rest of the season. Please stop putting this unnessasary crap in shows, its ruining them. I'm just glad my kids wasn't in the room watching it as well or they would need counciling.

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8:15 pm EDT

Netflix riverdale season for not being released.

Hello Netflix, I was wondering about Riverdale season four. It was supposed to be released on October 4, but it was pushed back to October 10. I was wondering if it was just pushed back from a reason or if you guys have been lazy to put it out there or if there's just some problem. I just like to ask if you could get back to me because that would be great just so I can know when me and my friends could watch it. Thank you, Annoyed customer.

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2:29 pm EDT
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Netflix netflix portal

When I start Netflix, a show begins a few seconds later. Why? Usually it's a show I would never choose - currently it's some prison show, complete with loud, violent music, awful, ugly visuals, and thanks, Netflix, for showing me something I NEVER WANTED TO SEE OR HEAR. In addition, when I scroll through shows, you had better hurry up because if you pause on one, it starts. I don't even have time to read the blurb about it. Am I the only person who detests this?

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5:25 am EDT
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Netflix giving the axe to the few shows with actual witty writers, top casting, etc., etc.. while

Some how "The Ranch" is still tugging along? Santa Clara Diet was unique, the spin on pop cultures zombie craze was well needed, especially after season 31 of TWD, ha. ( And No disrespect to TWD; obvious props) SCD was witty, touching, family-focused, outlandish, and just plain great tv, all around. I understand that shoes can't last forever, but only 3 seasons and no send-off? There are very few memorable series that can be ranked with the same calibers as It's always Sunny, GOT, Breaking Bad... please give us closure

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10:08 pm EDT

Netflix unauthorized transaction

Hi Netflix team,

This is related to unauthorized transaction which is done on 11/10/2019, I got the email regarding my account tried to access, and after this email I got another email regarding thanks for joining and you have been charged of Rs. 937.53 but that time Netflix app was not installed in mobile. In fact I was not using your services. This transaction was done without my permission.

Please look into the issue and refund my money.

I am sharing some screenshots with you. Please refer the attachments.

Thanks in advance

Anil Parwani

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12:41 am EDT

Netflix netflix credit refund and rude staff behaviour

Netflix credit not recieved in bank amount . Customer service staff rude and misbehaviour over call and not providing sufficient details of credit refund. This is highly disgusting that i feel cheated and my money has not been refunded yet. Staff has taken zero accountability and ownership to resolve my concern and mistreated me over calls. Please will someone look into the issue.

Sincerely
Sahiba Mohan
[protected]@yahoo.com

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11:42 pm EDT

Netflix big mouth

It not only is completely lacking in humor, seeing as how I said this stuff when I was 12 and it wasn't funny, I'm now 18 and this show is either meant for adults which it for sure isn't because every episode teaches, or it's meant for kids and that's not good. What's worse is that kids watch whatever there is whether or not it's allowed. Also, if adults do watch this, they're definitely slow like my friend's brother who showed it to me, who has a sort of pedophile 12 year old personality at 18 years old, his mom having done meth when he was in the womb, this show says sh** he would say. Please either tell my friend not to let his brother show it to me, request an account password to watch it, or cancel it so kids that are from 9-14 don't grow up to be murdering rapist people that can't have kids unless forcefully. Thank you for ignoring my requests. I'm glad I wasted my time sharing the truth. Seriously kids are watching this show. No really they are. Are you seriously letting this happen?! Don't you have kids!? The characters in this show are 12 and I saw their d***s and p****s

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7:29 pm EDT

Netflix netflix

Hi Netflix so the other day I was really looking forward to watching season 4 of Riverdale but when I went onto my account it said that you where going to release the episodes weekly and I just wanted to say that I am a bit disappointed about that and that I am not the only one that liked it better when you released the season all at once
Thank you

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7:11 am EDT

Netflix putting prices up but taking off films

You have put the price of the monthly subscription up yet you have taken away alot of films that used to be on & im talking about recent films that's been added on only in the last year or under. Why charge us more for less films, programmes etc to watch. I also have amazon tv but they actually charge for most of the films you show so this is why I've always stayed with yourselves but now I'm not too sure if you're going to start shortening the amount to watch
Lynsey Haviland

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5:35 pm EDT

Netflix movie rating

Hello. Let me ask you a question. How would you feel to walk into your five year old daughter intently watching netflix and you look up and she full nudity intercourse!? You could see everything. My innocent child saw me and said "i'm watching something crazy". Oh no, that's not crazy, that is a big no!
She is on the the children's profile and this movie (which has no rating) is in there between cartoons and children's movies. It's called gaspar noe's love. How did a small child that can't read or have the knowledge to use the search bar find this movie? I don't know who to talk to about this, I thought netflix was safe for my child. She just got the independence to where she can look at the pictures and choose her own movie on the menu. Now I have to take the remote from her because porn is so easily accessible to her. Thanks a lot for scaring my innocent child. She has never even seen a penis before and now she has seen everything thanks to netflix.

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2:18 am EDT

Netflix netflix

Dear Netflix,

I am writing to request that we stop joking about removing the Office from your website because it is honestly rude. The office is a masterpiece and this joke is not funny anymore. I get it friends joke with one another, "Hey, you're poor. Hey, your mommas dead." Thats what friends do. But this is no longer a funny joke friends do not joke about things like this. I am very passionate about doing the right things in life and this is not right. In other words my philosophy is basically this, and this is something that i live by, and i always have and i always will. Don't ever for any reason do anything to anyone for any reason ever, no matter what. No matter where or who or who you are with or where you are going or where you've been…. ever. For any reason, whatsoever. And i get it that may sound confusing but honestly sometimes ill start a sentence, and i don't even know where its going, i just hope i find it along the way. But in short what I'm trying to say is that it is rude and unnatural to take such a beautifully funny show off of netflix and deprive people of the comedic relief that they need.I know a lot of young people are upset because they think the office is inappropriate but honestly there is no such thing as an appropriate joke. Thats why its called a joke. And the day you take it off your website is the day I am going to kill myself. I am going to kill myself and it will be your fault! Please get back to me asap as possible.

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4:07 pm EDT

Netflix payment refund

Netflix charged my card and is refusing to return my money. I did not have access to netflix and every time I tried logging in, it took me to the payment page.
I called and complained many times. It's been more than 1 month I have been asking for my money back. They keep sending back to my bank. My bank had clearly stated that netflix has been paid and they don't have the money.
In a similar situation. I lost money to netflix last year for 700rs and this time for 199rs. I cancelled my account and I asked for my refund as it was charged even after cancelling. Still I didn't get any money.
I am very angry and hurt that netflix could be running such a scam bieng a big company like this. Taking money from us and fooling us for months and years and never returning or even taking responsibility for this.
This is pathetic and I know you guys have taken my money and keep sending me back and forth to my bank and bank sends me back to you.
Really pathetic way to run your business. How can you guys sleep at night ? Stealing hard earned money from people like us.?

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K
3:48 pm EDT

Netflix dvd plan

I would really love to complain about the order these are being sent.
No point in having a list is the the top 7 or 8 items get skipped.
Have more in stock, that's what I am paying for.
Shipping is also getting slower and slower. 
I used to be able to return on Monday and get the next ones by Wednesday.
Now I am luck if they sow up by Friday.
Probably going to move to a different service if this continues.

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3:16 pm EDT

Netflix 13 reasons why second season.

I have been watching the second season of thirteen reasons why. Today I have reached the episode where a teenaged boy was raped with a broomstick by some other boys. I have to say it has left me quite traumatised. It made me want to switch off immediately. It was absolutely not necessary and completely appalling.
Is this something that teenagers should be watching? What lessons is this series teaching them? This is the worst kind of gratuitous violence I have witnessed and really did not expect it from a Netflix series. Disappointed.

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Mommy1215
, US
Oct 28, 2019 4:23 pm EDT

I agree with this post 100%. Traumatized and sick from it.

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P
2:37 pm EDT

Netflix mastercard account # [protected]

Dear Sir or Madam,

My above MasterCard account number was charged $17.11 on September 17, 2019. This was done without my authorization. I have never used the service that was charged on this date. I would appreciate you refunding these monies to me as soon as possible.

I appreciate you taking care of this matter as soon as possible.
Sincerely,

Raymond G. Reinke

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9:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Netflix videos and movies won't stream

This is the 4th day that netflix doesn't work. We called their " customer service " got a lady who barely spoke english. After about 10 minutes of running us around, she said they were aware of the problem, if after 8 days we could ask for a pro-rate, but no promises. I feel that their service is heinous, and after the recent rate increase, this is unacceptable. Netflix is going to lose a long time customer, and they don't give a crap. They have made absolutely no effort to help, or provide the services we are paying for.

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Update by Tim Layne
Oct 06, 2019 6:27 pm EDT

I guess this worked out fine. Bank will reverse any charges, no more crappy service or unauthorized withdrawals.

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Update by Tim Layne
Oct 04, 2019 11:15 pm EDT

Ok, so we just got back from dinner to find a cancellation notice from netflix. We didn't cancell, they did, without our knowledge or permission, and it looks like they charged us for October... and netflix hasn't worked at all this month. Worst company and service ever.

Resolved

Bank will reverse unauthorized charges, after reading other complaints, glad it worked out for us. Bye!

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cwtpc
, US
Oct 06, 2019 5:23 pm EDT

Translation:
Today I yelled at a customer service lady because of an issue with my tv or internet connection. I told them I want to cancel Netflix (if they didn't press the magic fix-it button that I'm sure they have on their desk) instead of trying to follow instructions. So they canceled it! How dare they! :'(

T
Author of the review
T
Tim Layne
, US
Oct 06, 2019 6:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of cwtpc

Funny. I guess this is why these companies get away with ultra crappy service these days. But I'm really glad you have found a place to get the attention you so desperately need. Hope you understand, no translation needed.

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B
8:18 am EDT

Netflix I am complaining that sons of anarchy has been taken off netflix

Sons of anarchy has been taken off Netflix which is an annoyance to multiple of people because multiple people haven't watched it or are have been watching it on Netflix but now that it isn't there is us viewers that now have no way of watching it ( unless paying for more sites that probably won't get used unless to watch it or have to try and find a way to get DVDs of all the seasons which is even more money and a big inconvenience) . So can you please put Sons Of Anarchy back on Netflix.

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5:28 am EDT

Netflix service

Chinmayee took my enquiry via live chat and instead of helping me with a duplicate payment error I was dictate with terms and conditions along with other useless information which seemed to me like automated responses. The tone coming through on the chat was also insulting with the operator seeing to take a tantrum with rude wording and the use of exclaimation points. All in worst service I have ever received and I'll now have to get the good people at my bank to waste their time helping g instead.

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1:43 am EDT

Netflix content

I put on Netflix pretty much every night before i go to sleep. I've watched numerous shows on here and plenty of movies. I always liked Netflix, they had decent content and i always found something interesting to watch. Until i turned it on tonight. When went to the Netflix channel BOOM the first thing on my screen (shoved right in my face) was a documentary that just came out called "living undocumented". Here we go getting involved with politics. You lost my view Netflix. Maybe i'll come back when i see a show regarding the white/black lives instead of this [censored]. Another network shoving political opinions in our face. Pretty much a documentary of people that aren't from here bashing our country, i mean are you serious? I understand they need to have diversity on their network but not something like this. Very unprofessional on their part. 100% lost my view and many others that i will tell about this

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11:17 pm EDT

Netflix movies

Guys,

Well let me start with this...

Your 'recommended movies' dependant on what we have watched, is a load of... Ehh.. Candy floss that loures, me and the wife into into something that feels good... But what it really does is make people feel seriously happy.. But not happy... But if I was a goat it would be good it was... It would be funny... You ever seen the movie anger management? You should watch it. Crazily he sat with a guy who had a head set on and enjoyed his movies... But frankly the guy who had the headset on must have had been watching good movies... Because yours were [censored]... Oj... They were [censored]e

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Update by Dan.tay21
Oct 03, 2019 11:21 pm EDT

And...send chocolate icecream to help with the romantic movies 😅

Update by Dan.tay21
Oct 03, 2019 11:19 pm EDT

PLEASE UPDATE YOU MOVIES TO SOMETHING A LITTLE MORE...romantically funny

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About Netflix

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Netflix is a popular streaming service that offers a vast collection of movies, TV shows, documentaries, and original content to its subscribers. The platform has revolutionized the way people consume entertainment, allowing them to watch their favorite shows and movies anytime, anywhere, and on any device.

Netflix was founded in 1997 as a DVD-by-mail service, but it has since evolved into a streaming giant with over 200 million subscribers worldwide. The platform's success can be attributed to its user-friendly interface, personalized recommendations, and affordable pricing.

One of the most significant advantages of Netflix is its extensive library of content. The platform offers a wide range of genres, from action and adventure to romance and comedy, catering to the diverse tastes of its subscribers. Additionally, Netflix has invested heavily in producing original content, including award-winning shows like Stranger Things, The Crown, and Narcos.

Another key feature of Netflix is its ability to personalize recommendations based on a user's viewing history. The platform uses algorithms to analyze a user's viewing habits and suggests content that they are likely to enjoy. This feature has made it easier for users to discover new shows and movies that they may not have otherwise found.

Netflix is also available on a variety of devices, including smartphones, tablets, smart TVs, and gaming consoles. This flexibility allows users to watch their favorite content on the go or from the comfort of their own homes.

In conclusion, Netflix has become a household name in the entertainment industry, offering a vast collection of content, personalized recommendations, and accessibility across multiple devices. Its success has paved the way for other streaming services, and it continues to be a leader in the industry.
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Overview of Netflix complaint handling

Netflix reviews first appeared on Complaints Board on Sep 1, 2006. The latest review A Mixed Bag of Experiences with Netflix was posted on Mar 7, 2024. The latest complaint videos and movies won't stream was resolved on Oct 04, 2019. Netflix has an average consumer rating of 1 stars from 9653 reviews. Netflix has resolved 68 complaints.
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  1. Netflix Contacts

  2. Netflix phone numbers
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