National Tire & Battery [NTB] review: Alignment

I had new tires put on and an alignment. They went ahead with the service without informing me that there are no camber adjustments for my van. When talking to the man you did the work and the man in the front, they did not seem to be knowledgeable of how to explain anything or what actually needs to happen o fix the camber for the alignment. After frustration since heather could really give me an accurate description of what was going on what a camber adjust even does to the wheels, I left. I talked to another location NTB that was nearby. When I told him the make and model of my vehicle, he immediately told me that they can’t do that at a NTB. He said it either needs to be done at a Chrysler dealership or a body shop to fix the camber alignment. I wish that was something I would have known before the service because I would have taken it somewhere else that could do the alignment fully.

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