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CB Airport Parking and Transportation National Express Group Complaints #2-21
National Express Group

National Express Group review: Driver

M
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3:46 pm UTC
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This morning I bookend a ticket at bristol coach station im disabled and I was on time I spoke to the driver asked him if he was the driver taking us he said yes didnt tell me he was going until he cheeky beeped his horn on the bus knowing he left me and drove off watching me tell him to stop . Result in missing my flight and having to pay for a new ticket messing up my arrangements I was a refund on my flight ticket due to the poor conduct n actions of the driver

Claimed loss: £1300 for new flight

Desired outcome: Refund of my flight payment

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  1. National Express Group Contacts

  2. National Express Group phone numbers
    +44 871 781 8181
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    67%
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    Customer Service
    +44 371 781 8181
    Click up if you have successfully reached National Express Group by calling +44 371 781 8181 phone number 1 1 users reported that they have successfully reached National Express Group by calling +44 371 781 8181 phone number Click down if you have unsuccessfully reached National Express Group by calling +44 371 781 8181 phone number 2 2 users reported that they have UNsuccessfully reached National Express Group by calling +44 371 781 8181 phone number
    Sales
  3. National Express Group emails
  4. National Express Group address
    National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham, B56DD, United Kingdom
  5. National Express Group social media
  6. Stan
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    Jul 29, 2026
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National Express Group Category
National Express Group is ranked 1 among 12 companies in the Airport Parking and Transportation category
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